[Hiring] Engineering Manager @Plata Card

Role Description

We are looking for an Engineering Manager to lead our Telesales team. This team is engaged in tasks related to customer acquisition via phone sales. The team enables the work of a number of call centers, providing a working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation, and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end result.

This role is primarily about leading and growing people, sustaining and sharpening a team that already works well as well as being proactive with the business. In practice, that means you act as a manager and mentor for the team – developing engineers, shaping processes, and ensuring delivery quality, while still staying close enough to the codebase to make informed technical decisions and occasionally contribute to implementation.

Challenges that await you:

• Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed
• Develop talents: provide feedback, enable growth for colleagues, support the team, and mentor
• Overseeing team performance, ensuring on-time project delivery aligned with business goals
• Solving complex challenges and ensuring high-quality solutions
• Shaping the architecture, design, and implementation of backend services in Golang

Qualifications

• 1+ years of experience managing engineering teams in fast-paced settings, preferably fintech with Go stack
• Hiring, development, performance, and delivery management and strong skills in cross-functional collaboration and the ability to build partnerships
• A strong technical background and development experience, enabling you to participate in architectural discussions and validate the team's technical solutions
• 4+ years of experience as a Go developer
• Comfort operating with loosely defined business requirements — able to set priorities independently and defend them with clear reasoning
• B1 or higher English level for effective communication with an international team

Benefits

• Relocation support to one of our hubs — Cyprus, Serbia, Georgia, Spain — with assistance for the employee and their family
• Flexible work from one of our offices or remote
• Healthcare Coverage
• Education Budget: Language lessons, professional training, and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave