[Hiring] Director, Telemetry Engineering and Operations @NTT Global Data Centers

Role Description

The Director, Telemetry Engineering and Operations is responsible for the strategy, engineering, implementation, operation, and continuous improvement of the organizations Operational Technology telemetry platforms. This role leads the teams responsible for acquiring, processing, and delivering operational data from facility systems while ensuring the reliability, scalability, security, and lifecycle management of telemetry services.

Working closely with Operational Technology Architecture, Operational Data Platforms, Data Center Operations, Product, and other business stakeholders, the Director ensures telemetry capabilities support operational excellence and enable trusted operational data for internal and external consumers. The role establishes technical direction for telemetry engineering, drives platform standardization, and leads the delivery of resilient, highly available telemetry services across the enterprise.

Qualifications

• Working knowledge of enterprise telemetry platforms, operational technology systems, systems integration, operational data collection, and platform lifecycle management.
• Ability to lead technical teams, establish operational standards, drive platform reliability, and collaborate effectively across engineering, operations, product, and business organizations.
• Knowledge of Ignition SCADA platform (Inductive Automation) and Niagara Framework (Tridium).
• Knowledge of MQTT telemetry architectures and broker technologies.
• Knowledge of industrial protocols (BACnet, Modbus, SNMP, OPC-UA).
• Knowledge of EPMS/BMS platforms and field device integration.
• Knowledge of SQL-based data platforms and historian systems.
• Knowledge of OT/IT network infrastructure and secure communications (TLS).
• Knowledge of telemetry data modeling, normalization, and ingestion pipelines.
• Knowledge of large-scale, multi-site OT telemetry deployments.
• Knowledge of data center infrastructure systems (UPS, generators, cooling, PDUs).
• Knowledge of ISA-95 and IEC 62443 architecture and OT security principles.
• Knowledge of cloud IoT platforms (Azure IoT, AWS IoT).
• Knowledge of system integration, commissioning, and operational monitoring.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Technology, Industrial Automation, or a related technical discipline.
• Equivalent combinations of education and relevant experience may be considered.
• Industry certifications related to cloud platforms, industrial automation, systems engineering, or operational technology.
• Leadership or project delivery certifications are considered an asset.
• 10+ years of experience in Operational Technology, industrial automation, telemetry engineering, systems engineering, or related technical disciplines.
• Experience leading engineering and operational teams supporting highly available technology platforms.
• Experience implementing and operating enterprise telemetry or industrial monitoring solutions.
• Experience integrating operational technology systems with enterprise applications, cloud services, and operational data platforms.
• Experience establishing operational processes, monitoring practices, platform lifecycle management, and service reliability.
• Experience leading technical modernization initiatives and evaluating commercial technology solutions.
• Demonstrated experience leading multidisciplinary technical teams and delivering operational technology capabilities within complex enterprise environments.

Benefits

• Competitive compensation based on experience, education, and location.
• Base salary for this position is: $218,800 - $312,500.
• Annual bonus eligibility based on individual and company performance.
• Paid time-off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account and 401k retirement plan.
• Monthly stipend for remote work expenses and personal mobile device use, if applicable.