[Hiring] Critical Infrastructure / SCADA Field Technician @AMERICAN SYSTEMS

Role Description

The Critical Infrastructure / SCADA Field Technician provides field engineering and technical support for high-availability C2CEN and station environments in Miami, New Orleans, Puerto Rico, and other assigned Southeast locations. The position is remote when not traveling and requires approximately 80% domestic travel, including extended site assignments.

• Assess, maintain, troubleshoot, and validate UPS systems, generators, primary power, backup power, power distribution, and related infrastructure.
• Monitor and troubleshoot HVAC, temperature, humidity, environmental controls, and equipment-room conditions.
• Support SCADA, building management, energy management, and supervisory monitoring interfaces where applicable.
• Analyze connectivity redundancy, carrier circuits, network paths, communications failover, radios, and related infrastructure.
• Review system alarms, monitoring dashboards, equipment logs, and operational status information.
• Diagnose power, environmental, network, communications, and equipment failures affecting system availability.
• Coordinate corrective maintenance with facility personnel, electricians, HVAC technicians, network providers, vendors, and customer representatives.
• Support CCTV, access control, radios, workstations, displays, and other C2 equipment as required.
• Conduct requirements validation, failover testing, commissioning, operational readiness testing, and customer acceptance.
• Develop deficiency reports, risk assessments, corrective action plans, test procedures, and closeout documentation.
• Support C2 equipment refreshes, infrastructure upgrades, and new workspace or room build-outs.
• Provide remote technical coordination, status reporting, and follow-up between site visits.
• Recommend improvements to resiliency, monitoring, maintainability, and system availability.
• Travel to multiple stations and C2CENs, including planned maintenance windows and occasional after-hours support.

Qualifications

• Active CBP BI or TOP SECRET clearance.
• U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance.
• Bachelor’s degree in electrical engineering, electronics engineering, computer engineering, systems engineering, information technology, or a related technical field; equivalent experience may be considered.
• Eight or more years of experience supporting critical infrastructure, SCADA, industrial controls, facilities technology, network operations, field engineering, or mission-critical systems.
• Experience with UPS systems, generators, automatic transfer systems, primary power, and backup power distribution.
• Experience with HVAC, environmental monitoring, equipment-room controls, or facility monitoring systems.
• Experience with SCADA, building management systems, energy management systems, or related supervisory monitoring platforms.
• Experience troubleshooting high-availability systems and coordinating corrective actions across multiple technical disciplines.
• Experience with connectivity redundancy, network failover, radios, communications systems, or remote monitoring.
• Ability to travel approximately 80% and support extended domestic assignments, including Puerto Rico.

Benefits

• Healthcare benefits.
• Paid leave.
• Retirement plans.
• Insurance programs.
• Education and training assistance.

Pay Transparency Statement

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $140,000.00/Yr. - USD $175,000/Yr. Actual compensation will be determined based on several factors permitted by law.

EEO Statement

EEO Race/Sex/Disability Status/Veteran Status