[Hiring] Cloud Engineer @NCV HOLDCO LLC

Role Description

As a Cloud Engineer at Network Coverage, understanding both the engineering and architecture of the systems and the building of the systems. You understand the level of detail required to ensure systems are in place to provide consistent uptime and support for our clients escalated and most business impacting issues. Your primary duties will include:

• Triage, review, response, design, implementation, and maintenance of Microsoft cloud infrastructure solutions and client environments, including O365, Intune, Azure AD, etc.
• Ensuring the stability of infrastructure for clients through triaging and problem solving, building, engineering, and creating infrastructure.
• Identifying patterns and commonalities across networks and alerts.

Accountabilities

• Cloud Infrastructure Design & Deployment:
  • Build, configure, and deploy secure and scalable cloud infrastructure in Microsoft Azure (with exposure to AWS as a plus).
  • Lead migrations and implementations from on-premises to cloud environments, ensuring seamless adoption of Azure services.
  • Execute code builds, automate deployments, testing, and monitoring.
  • Continuously improve CI/CD pipelines to enhance efficiency, reliability, and security.
  • Leverage Terraform, Python, and other automation tools to provision, manage, and optimize infrastructure.
• Security & Resiliency:
  • Implement infrastructure solutions that increase the stability, resiliency, and security of client and internal cloud environments.
  • Harden device and network configurations following industry best practices, minimizing disruption while enhancing security posture.
• Project Delivery:
  • Develop and execute detailed project plans, charters, and work breakdown structures (WBS).
  • Deliver projects on time, within scope, and with clear documentation of outcomes and lessons learned.
  • Provide expert technical assistance for internal teams and clients, including configuration, diagnostics, troubleshooting, and issue resolution across infrastructure, systems, and applications.
  • Troubleshoot and upgrade Azure environments, supporting both implementation and migration projects.
• Client & Team Collaboration:
  • Deliver an exemplary customer service experience, building strong relationships with clients and internal teams.
  • Communicate complex technical concepts in a clear, approachable manner.
• Documentation & Knowledge Sharing:
  • Document technical processes, configurations, root cause analyses, and project details for both technical and non-technical audiences.
  • Contribute to knowledge bases and internal training resources to strengthen team expertise.
• Continuous Learning & Growth:
  • Stay current with evolving cloud technologies, security practices, and industry trends.
  • Pursue professional certifications and development opportunities, while mentoring and sharing knowledge with peers.
• Other duties as assigned.

Qualifications

• Associate degree in Technology, IT Engineering or equivalent level of work experience and certifications.
• 10+ years of engineering experience.
• 6+ years of Microsoft or AWS experience.
• 8+ years of project design and implementation.
• Experience with 2-3 technology products or services at a subject matter expert level, including O365 Suite (Azure, Outlook, Teams, SharePoint, etc.), AWS, Python, Terraform, Chef, Puppet, Github, Gitlab, Git, Docker, Kubernetes, etc.
• The ability to correlate information and data between clients and alerts.
• Must be highly organized: Projects are multi-step processes involving time scales from a few days to a few months.
• Strong communication skills and the ability to communicate with both technical and non-technical clients and internal team members.

Benefits

• Innovative Solutions: Work with cutting-edge cybersecurity and IT services tailored to the financial sector’s evolving needs.
• Competitive Compensation: Competitive base salary plus performance-based incentives and commissions.
• Professional Growth: Access to continuous training, career development, and opportunities for advancement within a rapidly growing company.
• Collaborative Culture: Join a team of passionate professionals who work together to solve complex challenges and deliver exceptional service to our clients.

Role Logistics

• Employment: Remote Contractor
• Company Base: US
• Company Business Hours: 8:00AM-5:00PM EST
• Location: PH - Permanent WFH
• Workstation: Equipment Provided