[Hiring] Batching Systems Automation Technician @Cencora

Role Description

This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.

Remote – TEXAS (PANHANDLE REGION)

Travel & Shift Details:

• 50% travel during training (first 3 months), 25% ongoing; must be flexible to participate in rotating on-call schedule required.

The Batching Systems Automation Technician is responsible for installing, configuring, maintaining, and supporting industrial automation systems used in production animal operations (primarily dairy and feedlot). These systems control the batching and delivery of feed ingredients and additives and represent mission-critical infrastructure.

This role requires a cross-disciplinary skill set spanning:

• Industrial automation
• Electrical systems
• Livestock production
• Networking
• Various software environments

Technicians must be capable of independently troubleshooting hardware, software, and mechanical systems under time-sensitive conditions, both remotely and in active industrial environments.

This position operates at the intersection of industrial automation and production agriculture and requires strong independent judgment and problem-solving ability.

Responsibilities:

• Install, configure, and support PLC-based batching and control systems
• Integrate automation systems with scales, flow meters, pumps, augers, and other batching equipment
• Support integration between batching software and field equipment
• Diagnose and resolve automation and control system faults

Work Environment & Expectations:

• Combination of remote/office and agricultural facilities in all weather conditions
• Frequent travel to rural customer locations (company vehicle provided)
• Travel requirements:
  • Up to 50% during initial training (home location dependent)
  • Approximately 25% ongoing
  • Participation in a rotating 24/7 on-call support schedule

Electrical and Communications Systems

• Applying working knowledge of:
  • 120V / 240V / 480V AC systems (single and three-phase power)
  • 12V / 24V DC control systems
  • Relays, switches, contactors, circuit protection, and UPS devices
  • RS-232, RS-422, and RS-485 serial networks
  • Ethernet configurations in high-interference environments
  • 900 MHz radio systems (client/server configurations)
• Build and repair communication cabling and connections
• Interpret electrical schematics and wiring diagrams
• Diagnose and troubleshoot electrical issues both on-site and remotely
• Coordinate with millwrights, electricians, plumbers, and other tradespeople
• Work safely in industrial environments with heavy equipment and electrical hazards

Software Systems & Data Infrastructure

• Install, operate, and support system control software on Linux-based systems
• Support system updates, configuration changes, and software deployments
• Utilize command-line tools to monitor and troubleshoot system behavior
• Work with SQL databases using query tools and management software
• Support Java-based applications and related services
• Analyze and interpret time-series system logs to diagnose system behavior

Technical Support & Customer Training

• Deliver training to operators and other key personnel on system use and workflows
• Assist customers in diagnosing software, electrical, and automation issues
• Provide real-time technical support during active operations
• Communicate effectively with users of varying technical backgrounds
• Utilize bilingual skills or translation tools when necessary

Quality Assurance & System Auditing

• Assist in verifying batching accuracy and system performance
• Monitor system operations including timing, sequencing, and communication
• Prepare accurate and actionable reports of system observations

Qualifications

• Associate’s degree in Agricultural Engineering, Precision Agriculture, Electrical Engineering, Animal Science, Industrial Technology, or related technical field
• -OR-
• Completion of technical trade school or apprenticeship training in electrical systems, automation, or industrial technology
• 1 – 3 years of experience in one or more of the following:
  • Agricultural operations
  • Industrial automation and networking
  • PLC systems
  • Electrical systems
• Proficiency in:
  • Troubleshooting hardware/software systems
  • Professional communication (verbal and written)

Requirements

• Valid driver’s license
• Ability to pass background and drug screening
• Ability to travel and work safely in outdoor/industrial environments
• Ability to lift equipment and work around machinery

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture
• Traditional offerings like medical, dental, and vision care
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness
• Support for working families, including:
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Family building support
  • Behavioral health solutions
  • Paid parental leave
  • Paid caregiver leave
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more