[Hiring] Associate Service Technician @Rolls-Royce

Role Description

The Associate Service Technician is an entry-level field technical role supporting the service, troubleshooting, repair, and overhaul of mtu engines, propulsion systems, and electronic controls at customer sites across North America and internationally. This role provides hands-on technical support, from pre-job planning and parts preparation through commissioning, customer training, and detailed post-job reporting.

This is an excellent opportunity for a mechanically skilled early-career technician to build deep expertise in marine propulsion and power systems while developing customer-facing skills in a high-travel, high-impact field environment.

The main area of responsibility for the Associate Service Technician would be customer sites located in Alabama and Mississippi/the Gulf Coast region of the United States.

What you will be doing

• Assist in the service, troubleshooting, repair, and overhaul of mtu engines, propulsion systems, and electronic controls.
• Analyze technical data, inspect parts for conformance to specification, instrument propulsion systems, and support engine commissioning and acceptance testing in the field.
• Travel domestically and internationally 70–100% of the time, often on short notice.
• Plan and prepare for every assignment, assess and scope work to ensure deadlines are met.
• Request all necessary parts and tools in advance, and maintain accurate mtu engine, vessel, and equipment logs throughout each job.
• Create thorough technical documentation, write detailed job completion reports and service letters.
• Record daily activities and test data, and contribute input to updates of service manuals and bulletins in collaboration with product groups.
• Support customers and colleagues, demonstrate safe operation, maintenance, and shutdown procedures to customers.
• Provide technical assistance to other service personnel, and represent Rolls-Royce Power Systems professionally in all customer interactions.

Qualifications

• Two-year mechanical trade school diploma or Associate's degree in Engineering, or a related field, OR
• Two or more years of hands-on field service, mechanical, or electrical troubleshooting on diesel engines experience in lieu of a degree.
• Must be a U.S. Citizen or U.S. Permanent Resident.
• Applicants must be authorized to work for any employer in the U.S. without sponsorship.

Requirements

• Strong knowledge of internal combustion engine operation, including engine troubleshooting, instrumentation, and electronic engine controls.
• Demonstrated ability to use mechanical, electrical, measurement, and testing tools, and to operate machine shop equipment used for cleaning, testing, or fabricating parts.
• Experience working with mtu engines and electronics, or comparable diesel power systems in a marine, industrial, or Oil & Gas service environment.
• Experience operating forklifts and rigging loads up to 1 ton in a field or shop environment.
• Physical ability to lift, push, and pull weights in the 20–60 lb range.
• Ability to work at heights, climb ladders, and enter confined spaces as required by field service tasks.

Benefits

• Comprehensive and competitive Total Rewards package including base pay and a discretionary bonus plan.
• Health, dental, vision, disability, life and accidental death & dismemberment insurance.
• Flexible spending account and health savings account.
• 401(k) retirement savings plan with a company match.
• Employee Assistance Program.
• Paid Time Off and certain paid holidays.
• Paid parental and family care leave.
• Tuition reimbursement and a long-term incentive plan.