[Hiring] Applications Engineer @WK Asia-Pacific Environmental Pte Ltd

Role Description

The Applications Engineer is responsible for promoting the sale of the air pollution control division’s products which require engineering knowledge sufficient to make judgments involving applications, installations, and economic consideration, as well as handling all customer and distributor inquiries requiring technical assistance.

• Support sales in quoting, designing, and costing solutions to customer problems, including prompt responses to inquiries and questions.
• Manage and prioritize workload effectively to ensure project quotation deadlines are consistently met without compromising accuracy or quality.
• Identify, analyze, and resolve technical problems independently, applying innovative problem-solving techniques.
• Articulate decisions made and develop sound processes behind the solutions developed.
• Handle application inquiries and recommend appropriate products with a high sense of urgency and in a timely manner.
• Prepare technical RFQs (Request-for-Quotation) for suppliers to quote on.
• Engage with vendors to secure quotations for both firm offers and budgetary proposals, ensuring alignment with project requirements and cost considerations.
• Conduct thorough technical and commercial evaluations to support procurement decisions, ensuring the best value and compatibility with project needs.
• Provide quotations, both written and verbal, in accordance with ERP and company price lists, electronic quote tool, and contractual discount schedules; perform necessary follow-up.
• Assist customers with troubleshooting problems, handle customer complaints, and solve problems in a prompt, professional manner; may be involved in investigating and reporting on warranty claims and return goods authorization (RGA) process.
• Perform costing analysis, when necessary, on product line items versus published pricing to arrive at gross margin calculation for review and approval by Applications and Sales Managers.
• Recommend modifications to standard products to meet individual customer requirements, within practical company and economic limitations.
• Represent the division at trade shows and potential visits to customers for sales or service-related activities, as necessary.

Qualifications

• Bachelor of Science degree in Mechanical Engineering or equivalent Engineering experience.
• Relevant experience developing system design and engineered packaged solutions for industrial applications.
• Experience in air pollution control for industrial manufacturing processes is preferred, specifically designing complete dust collectors, baghouses, cartridge filters, HEPA Filters, and cyclones package systems.
• Understanding of EPA emissions, European Union Industrial Emissions Directive, Best Available Technologies, and BREF requirements is preferred.
• Experience managing equipment design and supply projects in industrial markets is preferred.
• Experience developing cost estimates and proposals for engineered equipment systems.
• Some travel may be required; must have the required supporting documents for travel across borders.
• This role can be based in Wetzlar, Germany, in one of our locations in the UK, or can be remote.