Role Description
The Workplace Training Coordinator supports the implementation, maintenance, and delivery of Workplace Training products and programs. Working closely with internal teams, instructors, customers, and external partners, this role coordinates training operations, communications, reporting, logistics, and customer support to ensure successful product and program delivery and service excellence.
What Youβll Do
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Project Coordination
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Prepare presentations and reports on the status of Workplace Training programs, initiatives, and operational activities, including timelines, milestones, and key performance metrics.
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Coordinate program-related activities and processes associated with business initiatives to help ensure objectives are achieved within established timelines.
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Coordinate delivery of onsite and virtual training materials and resources for instructors, customers, and stakeholders.
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Coordinate registration and logistical support for virtual trainings, meetings, events, and other program activities.
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Assist with part-time instructor payroll administration and related documentation.
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Manage and maintain the monthly virtual instructor-led open enrollment training schedule.
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Administration
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Provide administrative and operational support to the Workplace Training team.
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Coordinate meetings, prepare documentation, and manage routine correspondence.
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Maintain program databases, records, files, and training-related documentation.
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Assist with required program, operational, and compliance reporting activities.
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Monitor and respond to inquiries received through shared email mailboxes.
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Provide timely support to instructors, customers, chapters, and other stakeholders regarding training programs, registrations, materials, and related processes.
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Generate recurring reports and dashboards for leadership.
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Maintain Workplace Training resource libraries and shared repositories.
Qualifications
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Requires a college degree and at least 3 years of relevant experience with safety promotion, community education, or training.
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Experience supporting training programs, operational processes, and customer service activities.
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Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
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Microsoft Office Suite proficiency, including Excel, Word, PowerPoint, and Outlook.
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Experience using Microsoft Teams and virtual meeting platforms.
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Experience with Salesforce or other CRM systems preferred.
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Knowledge of virtual training administration and logistics.
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Strong written and verbal communication skills.
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Ability to organize schedules, meetings, and multiple projects simultaneously.
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Experience with project coordination and reporting tools preferred.
Requirements
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This is a remote position.
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Hourly rate is: $28.84.
Benefits
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At least 20 PTO days accrued 1st year and 11 paid holidays.
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Flexible work arrangements.
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Comprehensive medical, dental, vision, and life insurance plans.
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Flex spending accounts for medical and dependent care.
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403(b) & Roth 403(b) with employer match up to 6%.
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Reimbursable training.
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Dress for your day.
Company Description
The National Safety Council is Americaβs leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.