[Hiring] WLG Facilitator @Commonpoint

Role Description

Commonpoint’s Youth Workforce Department comprises a number of different programs serving individuals predominantly from 14-24 years old. SYEP provides New York City youth with summer employment and educational experiences that build on their individual strengths and incorporate youth development principles.

The Work, Learn & Grow (WLG) Facilitator plays a key role in supporting young people as they strengthen their work-readiness skills, explore career and postsecondary pathways, and successfully participate in the Work, Learn & Grow program.

The Facilitator leads engaging virtual workshops and learning activities focused on:

• Career readiness
• Professional development
• Workplace success
• Reflection

The Facilitator is responsible for creating an interactive and supportive virtual learning environment, maintaining consistent communication with participants, monitoring attendance and engagement, and helping youth develop the digital and professional skills needed to succeed in school, internships, and future employment.

Qualifications

• High School Diploma required; Current college enrollment or Bachelor’s degree strongly preferred.
• Experience with classroom management.
• Bilingual in English and Spanish.
• Strong interpersonal skills and ability to work in a professional setting.
• Must be computer literate including experience with Microsoft Word and Excel.
• Excellent organizational and administrative skills.
• Prior knowledge of Summer Youth Employment Program (SYEP) and Work, Learn, & Grow (WLG) strongly recommended.
• Experience developing youth development and work readiness curriculum.
• Demonstrated experience working with youth development programs and facilitating educational workshops for young people.
• Unflappable customer service, organization, and time management skills.
• Creative, professional, and an excellent sense of humor.
• Passion for youth and community development.

Requirements

• Facilitate engaging virtual WLG workshops, activities, and learning sessions aligned with program goals and curriculum.
• Deliver workforce-readiness content related to:
• Career exploration
• Workplace expectations
• Communication
• Teamwork
• Problem-solving
• Financial literacy
• Résumé and interview preparation
• Digital professionalism
• Other career-development topics
• Create an inclusive, welcoming, and interactive virtual learning environment.
• Use interactive facilitation strategies to maintain participant engagement.
• Monitor participant attendance, participation, engagement, and completion of required activities.
• Follow up with participants regarding incomplete assignments and program requirements.
• Track participant activity and maintain accurate program documentation.
• Communicate program expectations, schedules, deadlines, and important updates clearly.
• Work collaboratively with WLG program staff and other partners.
• Participate in staff meetings, training sessions, program planning, and professional development activities.
• Perform other relevant duties as assigned by the supervisor.

Benefits

• Competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area.
• Salaries determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact.
• Salary offers set according to established salary bands and are not subject to negotiation.
• New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Company Description

At Commonpoint, community is at the heart of everything we do. We proudly serve over 125,000 individuals each year, supporting people from all walks of life on their journeys from crisis to stability and empowerment.