[Hiring] Virtual Success Coach @ACCEL Schools

Role Description

The Success Coach manages the delivery and implementation of core interventions and services for assigned students in accordance with Student Services initiatives and guidelines. This role serves as the primary contact for new families and provides oversight of educational interventions and career learning supports to assist with increased engagement, student learning outcomes, and successful completion of school.

• Support new and returning students and families through the onboarding process and completion of required tasks
• Review transcripts and offer guidance to students and families on class selections to support career advising, create a schedule, and confirm grade level placement
• Ongoing course planning and academic support as required
• Serve as the primary point of contact for school administration in developing plans to address barriers to full achievement of attendance, academic, and behavioral goals
• Facilitate Advisory sessions and implementation of a Life Skills curriculum
• Responsible for tracking and reporting data as directed by supervisor
• Collaborate with teachers, parents, administrators, and other school staff to ascertain students’ academic needs and create an academic remediation plan
• Work with overage students and develop a plan to help get back on track for graduation in coordination with teachers
• Provide research-based strategies to give students and parents the necessary skills and knowledge to communicate effectively with teachers and administrators
• Facilitate individual and group training/support and provide academic resources to help students increase academic achievement
• Collaborate with students regularly to check in on progress in classes, keeping students accountable for achieving their academics, attendance, engagement, and behavioral goals
• Work in partnership with teachers and parents on evaluation of student progress and implementation of student objectives
• Maintain effective communication with teaching staff on student progress and concerns
• Conduct conferences with parents and students, both in person and over the phone as needed
• Prepare for and/or attend student gatherings
• Provide parent workshops and other activities to ensure quality delivery of services
• Maintain accurate documentation of student performance, progress, needs, and academic support
• Travel to support testing efforts and school events within the state as needed
• Perform other duties as assigned

Qualifications

• Bachelor’s Degree in Education, Social Services or a related field preferred
• 2+ years of experience in the K-12 educational setting
• A fundamental understanding of Career and Technical Education (CTE), its indicators as measurements of success, and the pathway approach in which CTE is implemented
• Proficiency in Microsoft Office and Google Suite Products
• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality
• Demonstrates a reliable, dependable, and trustworthy work ethic
• Ability to manage difficult or emotional client situations
• Ability to make sound judgments after all available information has been gathered or communicated
• Demonstrates a mature attitude and insight into matters affecting department, self and/or company welfare
• Excellent written and oral communication skills
• Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently
• Customer service oriented
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members
• Prior administrative assistance experience preferred
• Prior experience working in a school setting preferred
• Ability to work independently and contribute to a team
• Understanding and ability to manage confidential information
• Ability to lift 25 lbs
• Ability to pass federal and state criminal background checks

Benefits

• Life benefits – time & peace of mind
• Paid time off
• Retirement contributions
• Optional Basic Life and AD&D insurance
• Voluntary life insurance (employee, spouse, child)
• Discounted childcare at Early Learning Academies locations
• Health benefits – stay well & thrive
• Medical, dental, and vision insurance
• Employee Assistance Program
• Voluntary short-term disability insurance
• Voluntary long-term disability insurance
• Career benefits – keep growing
• Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals