Role Description
The Training Manager is responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees' skills and performance. They monitor training program effectiveness, manage budgets, and stay updated on training trends. As a Training Manager, you will collaborate with various departments to ensure employees & franchisees receive the necessary training to excel in their roles and contribute to the overall success of the company.
Key Accountabilities
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Ensure employees & franchisees receive the necessary training to excel in their roles.
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Review existing training programs, suggest enhancements and modifications to improve engagement, learning, and retention.
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Ensure that training materials and programs are current, accurate, and effective.
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Conduct effective induction and orientation sessions.
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Develop individualized and group training programs that address specific business needs.
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Effectively communicate with team members, trainers, and management.
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Provide opportunities for ongoing development.
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Resolve any specific problems and tailor training programs as necessary.
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Monitor and evaluate training programβs effectiveness, success, and ROI periodically and report on them.
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Deploy a wide variety of training methods.
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Effectively manage training budget.
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Maintain a keen understanding of training trends, developments, and best practices.
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Build and maintain relationships.
Qualifications
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Track record in designing and executing successful training programs.
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Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.).
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Ability to track the performance of training programs, write reports, and recommend strategies for improvement.
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Ability to plan, multi-task, and manage time effectively.
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Strong writing and record-keeping ability for reports and training manuals.
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Strategic and creative mindset.
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Critical thinker with innovative problem-solving skills.
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Highly computer literate with proficiency in MS Office and related business and communication tools.
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Able to travel to provide training throughout all divisions.
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Ability to bring an element of excitement to the role and pass this on to the teams engaged.
Requirements
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Minimum of 40 hours per week required.
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Some weekend work may be required, however, you will manage your own schedule according to business needs.
Benefits
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Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance.
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401 (K) Profit Sharing Plan.
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Paid Time Off (PTO) & 13 Paid Holidays.
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Fitness stipend.
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Book allowance.
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Tuition reimbursement and professional development assistance.
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Training/Advancement Opportunities.