[Hiring] Training Manager @Uptime Crew

Role Description

The role of Training Manager is a bridge between recruiting and training teams. The Training Manager is an integral partner in the Training Organization by implementing and executing training activities; and building employee expertise while ensuring they have great experience during their selection process and training.

Training & Facilitation

• Deliver instructor-led training (virtual or in-person) on DevOps tools.
• Lead hands-on labs, demos, and workshops that reinforce real-world best practices.
• Clearly explain containerization concepts to learners at various skill levels.

Curriculum Development

• Create training materials including slide decks, lab guides, assessments, and reference documentation.
• Continuously update content based on evolving container ecosystem standards and platform updates.
• Design beginner-to-advanced learning paths for developers, DevOps engineers, and platform teams.

Learner Support & Assessment

• Provide guidance, troubleshooting support, and coaching before, during, and after training sessions.
• Evaluate learner performance and offer constructive feedback.
• Gather participant insights and improve course structure based on feedback.

Collaboration & Organizational Enablement

• Partner with engineering, cloud, and DevOps teams to identify skill gaps and training requirements.
• Contribute to internal enablement initiatives such as onboarding, knowledge-sharing sessions, and internal certification programs.
• Recommend tools and resources to strengthen DevOps maturity across the organization.

Qualifications

• Practical experience with at least one cloud platform (AWS, Azure, or GCP).
• Prior experience in teaching, mentoring, technical training, or leading workshops.

Requirements

• Experience delivering enterprise training or building formal curriculums (preferred).
• Familiarity with GitOps, service meshes (Istio, Linkerd), and cloud-native observability tools (preferred).

Soft Skills

• Excellent communication and presentation abilities.
• Strong facilitation and classroom management skills.
• Ability to break down complex concepts for diverse learning audiences.
• Passion for teaching and enabling others.

Benefits

• Uptime Crew creates opportunities for populations traditionally underrepresented in the technology sector, such as minorities, women, and veterans.
• Uptime Crew designs staffing solutions to deliver predictable expert talent pipelines, leading the way to better opportunities, better candidates, and better outcomes.
• Uptime Crew is a women-owned/ minority-owned business.