Role Description
Are you passionate about creating engaging learning experiences that turn complex information into clear, compelling content? Do you enjoy combining instructional design, multimedia, and technology to develop training resources that help teams learn and perform more effectively?
The Training Content & Creative Development Specialist develops high-quality learning, communication, and multimedia assets that support business initiatives, product education, sales readiness, and employee development across Healthcare.
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Translate approved learning strategies, curriculum requirements, and business objectives into clear, engaging, audience-appropriate experiences and resources.
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Own the content-production workstream for assigned initiatives, from requirements clarification and design through development, review, and final handoff.
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Partner with learning program leaders, subject matter experts, and content governance resources.
Responsibilities
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Develop and maintain learning, communication, and multimedia assets aligned with approved strategies, audience needs, and business objectives for the Healthcare Client Engagement team.
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Create courses, videos, job aids, presentations, guides, scripts, simulations, campaigns, and other enablement resources.
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Translate complex product, technical, process, and business information into clear, engaging content.
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Apply instructional design, adult learning, visual storytelling, brand, and accessibility standards.
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Partner with subject matter experts and creative resources to clarify requirements, validate accuracy, and guide production.
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Use approved AI and digital tools to improve production efficiency, consistency, and the learner experience.
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Manage concurrent content workstreams, including plans, milestones, dependencies, reviews, risks, and status updates.
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Review, improve, and modernize content using feedback, performance insights, quality standards, and program-defined measurement requirements.
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Support other markets, as needed.
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Perform all other duties as assigned.
Qualifications
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Bachelor's degree or equivalent professional experience.
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Experience developing training, learning, communication, or educational content across multiple formats. Healthcare experience is strongly preferred but not required.
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Strong instructional design, writing, editing, proofreading, visual communication, and content-organization skills.
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Experience managing multiple content-production workstreams, review cycles, dependencies, and competing priorities.
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Experience with digital learning, multimedia, video, presentation, and content-authoring technologies. Experience with Mindtickle, Synthesia, Microsoft Copilot, Articulate, Adobe, Canva, or comparable tools is beneficial.
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Ability to work independently with minimal supervision while collaborating effectively with program leaders, subject matter experts, reviewers, and governance partners.
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Ability to simplify complex business and technical information for diverse audiences and use cases.
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Working knowledge of brand, accessibility, and content-quality standards.
Benefits
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Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits.
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Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
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Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
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Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
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Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
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Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.
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In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.