[Hiring] Trainer, Clinical Education @Care Access

Role Description

Care Access is seeking an experienced Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department. The Trainer, Clinical Education will play a key role in delivering, standardizing, and continuously improving onboarding and upskilling initiatives for site-level clinical research staff at Care Access.

• Support the execution of a structured training framework tailored to Clinical Research Coordinators (CRCs) and other site staff.
• Act as a critical liaison between the Clinical Education team and site operations to ensure consistent, compliant, and role-specific training aligned with Care Access processes, platforms, and culture.
• Contribute to the strategic development and alignment of clinical education initiatives, ensuring all training efforts reflect organizational priorities, best practices, and regulatory requirements.
• Success will be measured by improvements in onboarding efficiency, compliance adherence, staff readiness metrics, and investigator satisfaction.

Qualifications

• Demonstrated ability to lead or co-lead cross-functional training initiatives.
• Strong understanding of clinical trial operations and site-based research environments.
• Ability to develop, adapt, and deliver adult education in diverse learning formats (in-person, virtual, e-learning).
• Skilled in evaluating training needs and designing competency-based learning solutions.
• High-level collaboration skills and ability to influence stakeholders across clinical and operational teams.
• Strong organizational and time management abilities to balance high travel with documentation and training development responsibilities.
• Proficiency in using Learning Management Systems (LMS) and digital collaboration platforms (e.g., Microsoft Teams).
• Excellent verbal and written communication skills, with the ability to convey complex information in a clear and accessible manner.
• Flexible, solution-oriented mindset with the ability to adapt to evolving priorities and team needs.
• Strong change management skills to support adoption of new systems and workflows.
• Analytical skills to interpret training data and generate actionable insights.
• Bilingual or multilingual skills are a plus.

Requirements

• Bachelor's degree in healthcare, life sciences, education, or equivalent experience.
• Research Professional Certification- RN, CCRP or CCRC preferred.
• Minimum of 2-4 years in clinical research, education, or training delivery for this role. Preferable CRC position.
• Deep understanding of site-based clinical trial operations.
• Strong facilitation, instructional design, and coaching skills.
• Proficiency with digital tools and platforms (e.g., LMS, Microsoft Teams, clinical systems).
• Excellent communication, organization, and interpersonal skills.

Benefits

• Paid Time Off (PTO) and Company Paid Holidays.
• 100% Employer paid medical, dental, and vision insurance plan options.
• Health Savings Account and Flexible Spending Accounts.
• Bi-weekly HSA employer contribution.
• Company paid Short-Term Disability and Long-Term Disability.
• 401(k) Retirement Plan, with Company Match.