[Hiring] Technology Trainer @Ampcus Inc.

Role Description

This part-time, fully remote role is an opportunity for a passionate individual to help older adults thrive in the digital world. Trainers deliver engaging virtual sessions using a pre-developed curriculum designed specifically for older learners. Sessions are typically one-time classes focused on key technology topics, with schedules varying each quarter.

Job Responsibilities

• Teaching technology courses virtually and in-person using the OATS curriculum and approach.
• Creating a comfortable and supportive learning environment.
• Offering personalized support to callers on the Senior Planet hotlines.
• Making outbound calls to Senior Planet members.
• Maintaining professionalism at all times.
• Representing and promoting Senior Planet culture and opportunities to course participants.
• Engaging in regular communication with OATS staff, including feedback on site issues, curriculum, etc.
• Coordinating with site staff, including site visits, graduations, etc.
• Submitting paperwork in a timely manner.
• Collecting surveys and evaluations.
• Entering data into Salesforce database.
• Participating in trainer meetings and other training events.
• Recruiting participants as needed.
• Participating in special projects, as needed (ex. outreach, curriculum, etc.).
• Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment.

Qualifications

• Minimum of 1 year experience in a professional work setting.
• Excellent speaking and communication skills.
• Ability to communicate technical information clearly in English and Mandarin OR English and Spanish.
• Experience teaching teenagers, adults, and/or seniors, preferable.
• Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices.
• Comfortable traveling to various senior/community centers as needed, when/if safe to do so.
• Ability to work independently and as part of a training team.
• Superior time-management skills.
• Flexibility, patience, and a sense of humor.

Company Description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.