[Hiring] Technical Competence Expert @et Tetra Pak

Role Description

We are now offering an exciting position where you will be responsible for proactively leading deployment of training services portfolio in line with competence development requirements for customers and services field force.

As Technical Competence Expert you will:

• Drive Customer Service Tactical Field Force Plan and lead the resource capacity and competence development in collaboration with relevant stakeholders.
• Together with Service Delivery Managers, develop and maintain long-term competence development and career progression plans for field forces.
• Support Markets in identifying customer competence development needs, developing tailored training solutions, and translating these into clear customer value propositions.
• Act as the subject matter expert for training and competence development offerings, providing input on value propositions, product benefits, and supporting customer engagements.
• Work closely with Training Administration, Markets, and Finance teams to ensure effective revenue management, cost control, profitability, and achievement of key business performance indicators.
• Lead the deployment, execution, and continuous improvement of training programs and new offerings for both internal and customer, ensuring cost-efficient delivery while maintaining high-quality standards.
• Capture training and competence development needs from both internal and customer, identify improvement opportunities, and provide feedback to the portfolio for future development.
• Collaborate with Training portfolio teams to support business transformation initiatives and local implementation of new solutions and capabilities.

Qualifications

• A Bachelor in Engineering and/or Business Administration.
• A proven track record of leading teams in multicultural settings.
• Experience from instructor or similar role.
• A self-motivating, self-starting and enthusiastic approach to work, demonstrating accountability for delivering committed results.
• Excellent command of English, both oral and written is required.

Benefits

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
• A culture that pioneers a spirit of innovation where our industry experts drive visible results.
• An equal opportunity employment experience that values diversity and inclusion.
• Market competitive compensation and benefits with flexible working arrangements.

Company Description

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.