[Hiring] Teaching Assistant: Data Center Technician @Correlation One

Role Description

Teaching Assistants (TAs) play a critical role in supporting ~50 Learners in Correlation One’s virtual training programs. During that time, TAs will be expected to provide both synchronous and asynchronous support to Learners, ensuring their learning, comprehension, and retention of program content.

• Program Specific Information:
• Data Center Technician 11:
  • Program dates: Jan 11th - April 30th, 2027
  • Lecture days/time: Mondays and Wednesdays from 12:00 pm - 2:30 PM ET
• Data Center Technician 12:
  • Program dates: January 19th - April 27th, 2027
  • Lecture days/time: Tuesdays and Thursdays - 9:00 am – 11:30 am ET / 2:00 pm to 4:30 pm UK time (GMT/BST)

A day in the life:

• Expectations during live (synchronous) sessions:
• Attend and proactively engage in the mandatory Pre-Program TA Onboarding.
• Monitor appropriate Pumble channels for Learner questions and answer them promptly.
• Check-in with Learners after each live session.
• Facilitate breakout rooms during lecture time, when applicable.
• Assist in keeping the session progressing should the Lead Instructor experience technical difficulty.
• Expectations during days of no live sessions:
• Monitor appropriate Pumble channels for Learner questions and answer them within 24 hours.
• Foster discussion by posing questions and sharing relevant links.
• Use the #c1-TA channel to share any important information during a lecture.
• Review content materials for the next lecture.
• Hold up to six (6) Individual Office Hours per week.
• Grade Learner submissions of assignments within seven (7) days of submission.
• Support continuous program improvement by providing thoughtful feedback.
• Submit weekly write-ups summarizing the week’s accomplishments and challenges.
• Attend and participate in the weekly staff meeting.
• Attend all scheduled meetings with your camera on.

Qualifications

• Experience working in physical data centers or similar environments.
• Experience in mentoring or supervising if not prior teaching experience.
• A desire to support students in upskilling their careers into data roles.
• Empathy, flexibility, patience; passion for working with diverse learners.
• Fluent in English; professional verbal and writing skills.
• A+ or Network+ certification an asset.
• Excellent communication skills and the ability to engage and support adult learners.
• A strong interest in helping learners transition into data center operations and infrastructure careers.

Requirements

• This is a remote position with a preference for support in the Eastern Time zone.

Compensation

• The compensation range for this position is specific to location and considers various factors.
• You will be paid a base rate for weekly administrative time + an hourly rate for assigned lectures and office hours.
• Weekly Administrative Hours: A consistent 4 hours per week for the 15-week program period.
• Office Hours: Up to 6 payable hours per week.
• Lecture Coverage: Attendance for each 2.5-hour assigned lecture.

Correlation One’s Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. If you need an accommodation to access the job application or interview process, please contact [email protected].