[Hiring] Teaching Assistant: Computer Support Specialist 8 @Correlation One Expert Network

Role Description

Teaching Assistants (TAs) play a critical role in supporting ~30 Learners (as part of a larger class) in Correlation One’s virtual training programs. TAs are required to attend all live lectures. During this time, TAs will be expected to provide both synchronous and asynchronous support to learners, ensuring their learning, comprehension, and retention of program content.

A day in the life:

• Based upon the location of the program, lecture time commitments will occur as follows:
• July 9th - December 1st on Tuesdays and Thursdays from 3:30 pm - 5:30 pm CET / 2:30 pm - 4:30 pm GMT / 9:30 am - 11:30 am EST

Expectations during live (synchronous) sessions:

• Attend and proactively engage in the mandatory Pre-Program TA Onboarding.
• Monitor appropriate Pumble channels for learner questions and answer them promptly.
• Check in with learners to see if they have any questions or if there is anything that they need further clarity on.
• Facilitate breakout rooms during lecture time, when applicable.
• Assist in keeping the session progressing should the Lead Instructor experience technical difficulty or be otherwise unable to deliver the lecture.

Expectations during days of no live sessions:

• Monitor appropriate Pumble channels for learner questions and answer them within 24 hours.
• Foster discussion by posing questions of your own and sharing relevant links in appropriate Pumble channels.
• Share any important information during a lecture that needs the attention of Correlation One staff or fellow Expert Network staff.
• Review content materials (including lab, projects, extended cases, etc) for the next lecture to ensure you are prepared to answer learner questions.
• Hold up to six (6) Individual Office Hours via Zoom with learners in the program so they can ask any additional questions or get support as necessary.
• Grade Learner submissions of exercises and projects within seven (7) days of submission.
• Support continuous program improvement by providing thoughtful feedback to the Correlation One team.
• Submit weekly write-ups summarizing the week’s accomplishments and challenges, and provide insights on each learner. This is due by Sunday at 8:00 pm ET each week.
• Attend and participate in the weekly staff meeting with the Correlation One team and other Expert Network staff.
• Attend all scheduled meetings with your camera on, ensuring active engagement and professional presence.

Qualifications

• A desire to support students in expanding their careers in technical roles.
• Empathy, flexibility, patience; passion for working with diverse learners who are new to content.
• Outstanding team and people management skills; exemplary written and verbal communication skills.
• Ability and willingness to understand and use new learning and content management systems.
• Prior mentorship or teaching experience at any level is a plus.

Requirements

• This is a remote position with the preference that the ideal candidate is willing to provide support in the Central European time zone.

Compensation

The compensation range for this position is specific to the location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education, and skill sets.

Correlation One’s Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].