Role Description
We are seeking a knowledgeable and engaging Systems Trainer to develop and deliver training programs for employees and stakeholders. The ideal candidate will have expertise in Yardi, strong technical skills, and a passion for empowering others with the knowledge and tools to succeed.
You will be responsible for creating and maintaining training materials, conducting sessions, and providing ongoing support to ensure users can navigate systems efficiently and with ease.
Qualifications
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Demonstrated proficiency in property management software (preferably Yardi and Real Page), and other computer applications and software used by the Company sufficient to maintain, troubleshoot, provide instructions, and install as needed.
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Property management software affordable modules experience preferred.
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Bachelor's degree in Business, Finance, Accounting, Education, or a related field.
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3-5 years of experience in systems training, or a related role.
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Excellent presentation, facilitation, and interpersonal skills.
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Analytical and problem-solving skills, with the ability to simplify complex systems and concepts.
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Strong organizational and time management skills to manage multiple training initiatives.
Requirements
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Design, develop, and deliver a comprehensive systems training program for property management software affordable modules.
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Manage logistics such as delivery method and audience, maintaining training environment accuracy and availability, coordinating registration, and delivering systems how-to information.
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Create new and revise systems training content by collaborating with other company stakeholders and teams.
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Develop and maintain accurate written training materials such as user training guides and facilitator guides.
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Assess the effectiveness of the training program by developing pre-and post-tests, surveys, and/or other methods and tools.
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Act as a performance improvement resource to managers by providing individual coaching and one-on-one training.
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Continuously improve training approaches based on evaluations and advancements in learning technologies.
Benefits
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Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
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Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
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Generous Paid Time off: All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
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Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
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For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
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6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
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401(k) with Company Match up to 6% of pay after 6 months of service.
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Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
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Employee Assistance Program.
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Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
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Charitable giving program and benefits.