[Hiring] Sr Instructional Designer @First Student

Role Description

The Senior Instructional Designer leads high-impact, cross-functional learning initiatives and serves as a trusted learning consultant to business leaders. This role focuses on designing programs and learning strategies, not just individual courses, and plays a key role in shaping enterprise learning direction.

Major Responsibilities

• Enterprise Learning Design
  • Lead complex, cross-functional learning initiatives across various functional areas.
  • Design scalable programs and learning journeys aligned to organizational priorities.
  • Recommend learning strategies beyond training (process, performance support, enablement).
• Content Development & Support
  • Design and build blended learning solutions including eLearning, ILT/VILT materials, and job aids.
  • Collaborate with SMEs to translate complex content into learner-centered experiences.
  • Apply evaluation strategies aligned to business needs.
  • Applies inclusive, legally compliant language standards when developing training.
• Collaboration & Learning Operations
  • Partner with senior SMEs and leaders to diagnose performance needs.
  • Influence scope, approach, and priorities based on learning expertise.
  • Manage relationships with multiple stakeholders across initiatives.
• Advanced Production & Quality
  • Serve as a production-capable designer for complex or high-visibility solutions.
  • Ensure alignment to enterprise design standards and measurement practices.
• Organizational Agility
  • Operate effectively in a complex, matrixed organization.
  • Manage multiple concurrent priorities with shifting timelines.
  • Flex into additional enterprise learning initiatives as business needs evolve.
  • A proven self-starter trusted to deliver results independently in a remote, low-oversight setting.
  • Performs other duties as assigned that support enterprise learning initiatives, program evolution, and strategic learning priorities as business needs change.

Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning & Development, or related field.
• 7+ years of experience in instructional design, training, or related roles.
• Advanced proficiency with enterprise authoring and media tools.
• Strong learning consultation and stakeholder management skills.

Requirements

• Proven and demonstrable working experience in designing, delivering and measuring adult learning modules built to achieve specific learning objectives.
• Experience managing the implementation of complex projects (though need not possess formal project management credentials, e.g. PMP certification).
• Proficiency in the use of Microsoft® software applications, including PowerPoint, Outlook, Word, and Excel.
• Working knowledge of Skillport, and/or other Learning Management Systems.
• Proficiency in virtual learning delivery platforms, such as Zoom.
• Ability to work within a team structure, collaborating closely with colleagues and operating interdependently to achieve assigned tasks.
• Exceptional communication skills – both written and oral.
• Ability to prioritize work, handle multiple projects simultaneously with a high level of accuracy, and attention to detail and organization.
• Excellent analytical and problem-solving skills.
• Excellent time management skills.
• Flexible and adaptable in a fast-paced, changing environment.
• Experience with transportation industry is a plus.
• Coaching certification a plus.

Benefits

• Must be willing to travel up to 25%.

Disclaimer

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.