[Hiring] Software Training Team Lead @iamproperty

Role Description

What will you be doing as a Software Training Team Lead?

• Leading, coaching and developing a team of Software Trainers
• Managing training capacity and resource allocation across multiple products and projects
• Ensuring consistent delivery standards and high-quality customer learning experiences
• Overseeing the development and maintenance of training materials and resources
• Working closely with onboarding and project teams to plan customer training activity
• Monitoring customer readiness, training effectiveness and feedback
• Producing reports on training performance, demand and continuous improvement opportunities
• Supporting trainers with complex customer requirements and key delivery activities
• Driving innovation and ongoing improvement across the training function

Qualifications

• Experience leading training, enablement, learning or customer education teams
• Strong people management and coaching skills
• Experience designing and delivering structured learning programmes
• Excellent presentation and facilitation skills
• Strong planning and organisational capability
• Experience using feedback, data and performance measures to drive improvements
• Excellent stakeholder management and communication skills
• Experience within software, SaaS or technology-led environments would be advantageous

Benefits

• Enhanced flexibility and working from anywhere
• Your birthday off
• Annual wellbeing allowance
• Discounts portal
• Private Counselling with a weekly confidential helpline available
• SimplyHealth private healthcare plan
• £150 Wellbeing Allowance per year
• Working elsewhere policy (4 weeks per year)
• Buy and sell annual leave scheme (up to 3 days per year)