[Hiring] Senior Technical Trainer @Samsara

Role Description

Do you want to join a dynamic, creative team? Samsara’s Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally. As a Sr. Training Specialist, you’ll help customers derive immediate value from our connected operations platform, ensuring success throughout their journey.

• Train customers how to make the best use of our platform.
• Develop programs to support their organization’s operational goals.
• Ensure customer success, regardless of organization size or industry.

This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.

This position requires travel up to 25% of the time and proximity to an international airport. Relocation assistance will not be provided for this role.

Qualifications

• Excellent communication skills, particularly in presentation and facilitation.
• Excellent interpersonal skills; dynamic and enthusiastic.
• Experience delivering training at both virtual and live customer events.
• Ability to manage your own work and teach yourself new products independently.
• Ability to prioritize and effectively handle multiple projects and tasks concurrently.
• An eye for detail and polish.
• Ability to work without supervision and as part of a team.
• 5-7 years experience teaching or delivering training.
• Ability to travel 20-25% of the time.

Requirements

• Consult with customers to understand and tailor training content to meet their needs.
• Produce new and leverage existing training materials as needed.
• Deliver high quality and engaging live and recorded training sessions.
• Demonstrate expertise across the Samsara platform.
• Collaborate closely with the Education team and other stakeholders.
• Champion and embed Samsara’s values and operating principles.

Benefits

• Above-market total compensation through base salary, performance-based bonuses, and equity.
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.