[Hiring] Senior Technical Instructor – Partner Enablement @Red River

Role Description

The Field and Partner Learning (FPL) team equips Red Hat field associates and partners with the skills and confidence to deliver exceptional customer experiences. We create learning strategies that align to Red Hat’s go-to-market priorities, ensuring our sales, technical, services, and partner teams can consistently communicate business value across the customer journey.

As a Senior Technical Instructor – Partner Enablement, you will play a key role in developing and delivering engaging, hands-on learning experiences that help Red Hat’s partners build technical confidence and drive customer impact.

• Facilitate advanced technical training on Red Hat’s portfolio — particularly OpenShift Virtualization and other high-priority emerging technologies.
• Contribute to the design and evolution of Red Hat’s partner learning content, ensuring it remains relevant, scalable, and closely aligned to go-to-market priorities and ecosystem needs.

Qualifications

• Proven experience facilitating instructor-led technical learning, ideally for partner or customer audiences in enterprise technology.
• Strong grasp of Red Hat’s portfolio, particularly OpenShift, RHEL, Automation, and emerging technologies such as AI.
• A VMware background is desirable.
• Expertise in instructional design and delivery methodologies for technical and blended learning.
• Excellent facilitation, communication, and storytelling skills; able to simplify complexity and inspire confidence.
• Ability and willingness to explore, use and include AI tools in the whole process of creation, delivery and maintenance of learning assets.
• Strong collaboration and stakeholder management skills across technical and business teams.
• Strong existing connection with stakeholders in the Red Hat Partner organization and the Red Hat Ecosystem.
• Experience managing enablement programs and projects in a matrixed global environment.
• Familiarity with learning management and enablement platforms.
• Familiarity with planning frameworks (Product management) and reporting.
• Experience designing or curating content for the partner ecosystem is a strong plus.
• A second language in addition to fluent English is desirable.

Requirements

• 30% travel.
• This position is noted as US remote NC, but it is open to any remote US associates.
• This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!