[Hiring] Senior Technical Instructor @Red River

Role Description

The Field and Partner Learning (FPL) team equips Red Hat field associates and partners with the skills and confidence to deliver exceptional customer experiences. We create learning strategies that align to Red Hat’s go-to-market priorities, ensuring our sales, technical, services, and partner teams can consistently communicate business value across the customer journey. We partner with global and regional sales leaders to design, deliver, and measure enablement programs that accelerate adoption, drive growth, and strengthen Red Hat’s differentiation in the market.

As a Senior Technical Instructor – Partner Enablement, you will play a key role in developing and delivering engaging, hands-on learning experiences that help Red Hat’s partners build technical confidence and drive customer impact. You will facilitate advanced technical training on Red Hat’s portfolio — particularly OpenShift and other high-priority emerging technologies — and help partners apply these solutions in real-world customer scenarios. You’ll also contribute to the design and evolution of Red Hat’s partner learning content, ensuring it remains relevant, scalable, and closely aligned to go-to-market priorities and ecosystem needs.

Qualifications

• Proven experience facilitating instructor-led technical learning, ideally for partner or customer audiences in enterprise technology.
• Strong grasp of Red Hat’s portfolio, particularly OpenShift, RHEL, Automation, and emerging technologies such as AI.
• Expertise in instructional design and delivery methodologies for technical and blended learning.
• Excellent facilitation, communication, and storytelling skills; able to simplify complexity and inspire confidence.
• Ability and willingness to explore, use and include AI tools in the whole process of creation, delivery and maintenance of learning assets.
• Strong collaboration and stakeholder management skills across technical and business teams.
• Strong existing connection with stakeholders in the Red Hat Partner organization and the Red Hat Ecosystem.
• Experience managing enablement programs and projects in a matrixed global environment.
• Familiarity with learning management and enablement platforms.
• Familiarity with planning frameworks (Product management) and reporting.
• Experience designing or curating content for the partner ecosystem is a strong plus.
• A second language in addition to fluent English is desirable.
• 30% travel.

Requirements

• Deliver high-quality, advanced technical instruction on Red Hat technologies — with an emphasis on OpenShift, the platform specific focus areas like AI, Virtualization, Application Platform, and other strategic growth areas as technology trends evolve.
• Design and refine training workshops in collaboration with Portfolio, Product, and Ecosystem GTM teams to ensure alignment with business priorities.
• Translate complex technical topics into clear, practical learning experiences for diverse partner audiences.
• Design and refine training workshops in collaboration with strategic Ecosystem partners to ensure alignment with co-Creation and co-Selling motions.
• Leverage post-session feedback, NPS, and readiness metrics to continuously improve content relevance and instructional effectiveness.
• Convert in-person or workshop content into scalable modular formats (virtual ILT, e-learning, or micro-learning) for broader delivery through Red Hat Learning and partner platforms.
• Collaborate with Technical Learning, Ecosystem GTM, and Partner Marketing teams to align technical enablement with partner engagement and specialization strategies.
• Build relationships with field, product, and ecosystem stakeholders to understand emerging skill needs and proactively evolve course content.
• Model Red Hat’s open culture — fostering collaboration, inclusion, and a shared sense of purpose across field and partner learning communities.

Benefits

• This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.