[Hiring] Senior Learning Design Professional @Humana

Role Description

Become a part of our caring community. Are you a forward-thinking learning and design professional who is passionate about adult learning? The Senior Learning Design Professional utilizes instructional design, cognitive psychology, and adult learning principles to determine appropriate solutions to knowledge or performance gaps. We are seeking a strategic thinker with a strong background in learning design, online content management, and learner engagement. This is an exciting opportunity to join our dynamic team, contribute to our learning initiatives, and drive positive change within our organization.

Key Responsibilities

• Communication Design: Develop and execute marketing-type communication pieces to effectively promote learning initiatives and resources.
• SharePoint Design and Administration: Oversee the design, administration, and continuous improvement of our SharePoint platform to enhance user experience and accessibility of learning materials.
• Viva Engage Management: Manage and curate content for the Viva Engage channel, fostering community engagement and collaboration among learners.
• Training Module Development: Create and implement computer-based training (CBT) modules that are interactive, engaging, and aligned with adult learning principles.
• Data Analysis: Analyze survey results from training sessions and engagement metrics from SharePoint and Viva Engage to identify trends and areas for improvement.
• Strategic Planning: Develop and propose strategies for promotion, identify ineffective practices, and suggest innovative ideas for enhancing adult learning experiences.
• Content Analysis and Organization: Analyze content, organize it effectively, and design solutions. Write storyboards, scripts, performance support materials, and manuals.
• Learning Needs Assessment: Analyze learning needs and partner with subject matter experts to provide input for course content. Write effective learning objectives and coordinate performance assessments to measure training effectiveness.
• Instruction and Guidance: Provide instruction and guidance to facilitators, ensuring that course materials are current and relevant to training needs.
• Project Management: Plan, organize, and develop training curriculum, materials, job performance aids, and programs to meet specific training needs.
• Consultative Skills: Utilize consultative skills to conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.

Qualifications

• Minimum of 5 years of experience in learning and development or corporate communication/instructional design.
• Experience creating engaging, computer-based training modules in digital and/or graphic design.
• Proficiency in online content design and administration.
• Experience with engagement platforms (i.e. Viva Engage).
• Regular use of Microsoft 365 tools including Word, Outlook, Excel, PowerPoint, etc.
• Experience in needs assessment and business consulting with clients.

Preferred Qualifications

• Experience with Vyond, Articulate 360 or SharePoint software.
• Experience with Viva Engage platform.
• Work experience in a healthcare and/or insurance setting.

Benefits

• Benefits starting day 1 of employment.
• Competitive 401k match.
• Generous Paid Time Off accrual.
• Tuition Reimbursement.
• Parent Leave.

Work at Home Requirements

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline

04-24-2026

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.