Role Description
The Senior Instructional Designer, Global Operations Technical Learning, supports the Global Operations organization in the identification, development, and release of impactful learning solutions to support Global Operations and the Quality Management System (QMS).
Qualifications
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Bachelor’s Degree from an accredited institution.
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Advanced Degree in learning and/or content development is preferred.
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Minimum 5 years of experience in training content development, leveraging eLearning authoring tools such as Articulate RISE, Captivate, Vyond, etc.
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Experience using video content development, extended reality experiences, and virtual reality experiences is preferred.
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Proficiency using Microsoft Office suite (including Teams, PowerPoint, EXCEL, etc.).
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Knowledge of Good Manufacturing Practice (GMP) guidelines and regulatory requirements is preferred.
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Experience utilizing Artificial Intelligence (AI) in content development is preferred.
Requirements
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Responsible for the creation of Capability/Competency Maps for key roles within Global Operations.
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Leverages eLearning tools in the development of innovative training solutions for key Global Operations’ initiatives including, but not limited to, the Annual Quality Training, Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), and other GxP, regulatory and technical priorities.
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Utilizes emerging technologies, such as video, mixed reality, augmented reality, virtual reality, and immersive training to deliver impactful solutions to support business and compliance initiatives.
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Leverages Artificial Intelligence (AI) in the development of learning solutions, translations, and other relevant applications.
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Conducts comprehensive reviews of existing training materials to evaluate for efficacy, supporting improvements to ensure training materials are clear, consistent, effective, and meet current accessibility standards.
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Managing the full lifecycle of new technologies, including regulatory compliance, security reviews, and sustained enablement.
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Developing and producing interactive video and Extended Reality (XR) content.
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Partner with Global Operations leadership, and HR L&D, to define learning priorities for each team.
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Oversight of critical Learning KPIs and Metrics to ensure training effectiveness.
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Builds upon existing capabilities in Agilent Global Operations to create and deliver our next-level vision for technical learning priorities across the organization.
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This cross-functional role requires developing, managing a strong set of relationships, and collaborating across Global Operations and Agilent.
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Partners with leaders across Global Operations to manage learning strategy, providing opportunities for employees’ career growth and alignment with Global Operations strategy.
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Manages timelines, tools and resources through matrixed delivery teams.
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May mentor other training personnel across Global Operations.
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Support internal and external audits, as needed.
Benefits
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This job has a full time weekly schedule.
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Includes the option to work remotely.
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Applications for this job will be accepted until at least October 28, 2026 or until the job is no longer posted.
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The full-time equivalent pay range for this position is $124,160.00 - $232,800.00/yr plus eligibility for bonus, stock and benefits.