[Hiring] Senior Instructional Designer @Innovatia

Role Description

Reporting to the Director - Learning, the Senior Instructional Designer designs and develops accessible, high-quality learning assets for online, blended, and facilitated delivery. This role requires strong instructional design expertise, practical experience applying adult learning principles, and the ability to create learner-focused solutions that meet client requirements, accessibility standards, and project quality expectations.

• Designs engaging, accessible, and measurable learning experiences for digital, blended, and facilitated environments.
• Collaborates effectively with global project teams, including other Instructional Designers, Graphic Designers, Developers, QA reviewers, Project Managers, and client stakeholders.
• Applies established instructional design, development, review, and accessibility processes to support consistent project execution and high-quality delivery.
• Confirms and applies client, brand, writing, development, and accessibility guidelines, including WCAG-aligned practices and screen reader considerations.
• Works closely with clients to conduct working sessions and review sessions and to address needs and resolve issues as required.
• Interviews and collaborates with Subject Matter Experts (SMEs).
• Creates design documents and storyboards for digital and non-digital learning assets for both online and facilitated delivery.
• Ensures overall quality assurance for learning assets, including instructional design, editorial, functional, accessibility, and screen reader reviews using tools such as JAWS where required.

Qualifications

• Bachelor’s degree or other equivalent program or experience.
• A degree or diploma in Instructional Design, Adult Education, or eLearning Development, or a combination of working as an Instructional Designer with related formal training, is preferred.
• Minimum of 8–10 years of progressive instructional design experience, including at least 6 years designing enterprise-level digital learning, eLearning curriculum, and blended learning solutions for global or North American clients.
• Must be able to independently lead analysis, design documentation, storyboard development, SME collaboration, review cycles, accessibility considerations, and quality assurance with limited oversight.
• Hands-on experience designing for development in Articulate Storyline 360 and Rise 360, including scenario-based learning, interactions, knowledge checks, assessments, branching logic, responsive course structures, and accessibility-aware design specifications.
• Demonstrated experience designing accessible learning assets and applying accessibility standards throughout analysis, design, development, review, and QA.
• Hands-on experience with screen reader testing using JAWS is strongly preferred; experience documenting accessibility defects and working with developers to resolve issues is an asset.
• Professional designation considered an asset.

Requirements

• Excellent oral, written, and interpersonal communication skills, with strong command of English for client-facing and global project communication.
• Able to accept and incorporate constructive criticism.
• Practical applied knowledge of cognitive, pedagogical, and adult learning theory and instructional design.
• Advanced working knowledge of Articulate Storyline 360 and Rise 360.
• Excellent understanding of and ability to apply ADDIE methodologies.
• Strong practical knowledge of accessibility requirements for digital learning, including WCAG principles, keyboard navigation, alt text, reading order, colour contrast, focus order, and accessible assessment design.
• Experience reviewing and testing digital learning assets using assistive technologies and screen readers, including JAWS.
• High attention to detail and a disciplined approach to content analysis, storyboard quality, accessibility validation, and defect resolution.
• Exemplary content analysis skills.
• Ability to contribute to a positive client experience.
• Proven record for on-time, high-quality delivery.
• Ability to work under pressure with tight timelines and prioritize tasks to effectively juggle multiple projects.
• Experience collaborating with multidisciplinary teams including other IDs, Graphic Designers and Multimedia Developers.
• Demonstrates a learning mindset around new learning trends and technologies.

Location

India-based role supporting global learning projects and client delivery teams.