[Hiring] SAP Concur Training Lead @Genesis Consulting Partners, LLC

Role Description

This role involves supporting training for business transformations of SAP Concur Invoice, Request, and Expense. The SAP Concur Training Lead will:

• Develop a complete SAP Concur end-user training plan and curriculum
• Identify and fully develop End User Training Content for customers based on the best medium for content consumption (e.g. Online vs Instructor Led)
• Prepare and build training content in Articulate 360
• Conduct training needs assessments by collaborating with customer stakeholders and Genesis project team
• Work with the customer on instructional design and content authoring approaches for training development
• Create and implement custom education programs that demonstrate knowledge of Adult Learning Principles
• Plan, design, develop, organize, write, and edit instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)
• Develop course objectives and design plan based on assessment results
• Interview Subject Matter Experts and clients to collect necessary information for blended education solutions
• Conceptualize and develop evaluation measures, including knowledge checks, course evaluations, and tests
• Create training materials based on Training Plan and role-based content
• Conduct Train-The-Trainer sessions
• Provide application knowledge, methodology expertise, and/or industry knowledge
• Build and maintain client relationships by consistently delivering exceptional service
• Status reporting, issue identification, problem-solving

Qualifications

• 3-5+ years of SAP Concur end-user training experience in a client-based setting
• Expert knowledge in MS Office tools: PowerPoint, Word, MS Teams, SharePoint
• Experience conducting training needs assessment
• Clear implementation experience and expertise in full training delivery
• Classroom Training Experience
• Professional Services or Big 4 Consulting Experience
• Experience in organizational design as well as operating & changing delivery models
• Demonstrated experience with Articulate or similar platforms on at least 2 SAP Concur projects
• Proven ability to develop engaging and effective implementation-focused training curricula
• Knowledge of Instructional Design Theory and Adult Learning Principles
• Strong attention to detail
• Excellent customer service and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle multiple priorities and work well under pressure with multiple deadlines
• Excellent communication, interpersonal, and influencing skills
• High comfortability working closely with senior leadership throughout the organization

Requirements

• Bachelor’s Degree Required

Company Description