[Hiring] Regional Training Manager @Microsoft

Role Description

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you on the Cloud Operations + Innovation (CO+I) Learning team as a Regional Training Manager.

As a Microsoft Regional Training Manager, you will lead regional technical training strategy and execution for CO+I datacenter operations. You will partner with regional operations leaders, engineering, readiness, and learning teams to translate operational priorities and workforce capability needs into consistent, scalable learning solutions across sites. You will lead Training Managers and Technical Trainers, establish governance and operating rhythms, and use learning and operational insights to improve workforce readiness, safe execution, service availability, and time to proficiency.

Microsoft’s Cloud Operations & Innovation is the engine that powers our cloud services. As a Regional Training Manager you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including:

• Career Rotation Programs
• Diversity & Inclusion trainings and events
• Professional certifications

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

• Bachelor’s Degree and 6+ years of experience in learning and development, training, education, organizational capability, information technology, cloud systems, datacenter operations, critical environments or facilities, or a related field OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Requirements

• Experience in learning, readiness, or operations within datacenter, critical infrastructure, cloud, telecommunications, manufacturing, utilities, or other high-availability environments.
• 5+ years of people-management experience, including leading managers or geographically distributed technical teams.
• Experience developing and executing learning or workforce capability strategies across multiple sites, business units, or regions.
• Experience using operational risk, workforce insights, and learning data to prioritize capability needs, measure outcomes, and guide investment decisions.
• Working knowledge of datacenter infrastructure, including server and network hardware, power, cooling, mechanical, life-safety, and monitoring systems.
• Experience with datacenter operating disciplines, including incident response, maintenance, change management, SOP/MOP execution, energy isolation, and continuous improvement.
• Strong executive communication and change leadership skills, with demonstrated ability to influence across organizations, develop leaders, and scale effective practices.

Benefits

• The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year.
• There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
• Certain roles may be eligible for benefits and other compensation.
• Find additional benefits and pay information here .