[Hiring] Program Owner @Guidewire Software

Role Description

As Program Owner for Regional Enablement in EMEA, you turn business needs into learning that helps teams win across two focus areas: owning a portfolio of programs (onboarding, methodology, competency development) for EMEA Sales, PS, and CS, and serving as the EMEA execution partner for global enablement programs (GGS, TAM, AE, SE, CS) by adapting and localizing centrally-designed content with global Persona Program Managers.

You align with other Program Owners, the relevant Persona Program Managers, and the EMEA Sales/Adoption Business Partner to ensure consistent, high-quality delivery across the region.

Key Responsibilities

• Owned Programs (EMEA Field: Sales, PS, CS)
  • Accountable for design, delivery, and continuous improvement of programs.
  • Own coordination of the functional onboarding program for the EMEA Field organization.
  • Ensure new hires are registered for Field Onboarding or technical certification courses.
  • Deliver key methodology training and Field Onboarding sessions for the EMEA region.
  • Develop ad-hoc role/functional training to elevate skill development across the EMEA region.
  • Apply readiness methodology across all owned programs.
  • Partner with the EMEA Readiness Business Partner on training tied to new hire programs and field events.
  • Support the broader readiness transformation strategy.
  • Own the operational execution of recurring EMEA regional enablement mechanisms.
• Cross-Persona Execution Support (GGS, TAM, AE, SE, CS — EMEA)
  • Accountable for reviewing, adapting, and localizing content for EMEA delivery.
  • Partner with global GTM Program Owners to ensure programs are regularly enhanced.
  • Serve as the EMEA counterpart to each persona's global Persona Program Manager.
  • Schedule and co-facilitate delivery of localized programs for EMEA audiences.
  • Register and track EMEA participants, monitor regional completion, and provide feedback.

Key Performance Indicators (KPIs)

• For Owned Programs (Section A):
  • Stakeholder Satisfaction: internal/external satisfaction with strategic partnership and execution.
  • Business Performance: correlation of readiness programs to measurable performance improvement.
  • Program Usefulness Score: average post-learning usefulness score.
  • Program Completion Rate: 80% of target audience completing programs within the designated timeframe.
  • New Hire Readiness: 80-90% of Field managers rating employees functionally prepared after 6 months.
  • Program Management: adherence to program methodology, task tracking via tools such as Monday.com.
  • Mechanism Sustainability / Execution Reliability: recurring regional mechanisms operate on schedule.
• For Cross-Persona Execution Support (Section B):
  • Regional Completion Rate: 80% of EMEA target audience completing each localized program.
  • Delivery Adherence: on-time, on-scope regional rollout against the Persona Program Manager's plan.
  • Localized Content Quality: EMEA-specific usefulness/feedback score on the adapted content.

Qualifications

• 4–6 years in enablement, learning & development, onboarding, or related fields within enterprise software.
• 1–2 years facilitating live or virtual training.
• P&C insurance or enterprise SaaS experience preferred but not required.
• Advanced curriculum design, learning activities, dynamic presentation/facilitation.
• AI-fluency to create content and explore modalities.
• Business acumen and P&C industry knowledge.
• Complex project management skills.
• Excellent verbal, written, and presentation skills.
• Ability to multitask and adapt to a changing environment.
• Influence alignment with EBPs, global program owners, and cross-functional leaders.
• Operate within Guidewire values.
• Proficiency in Google Workspace, LMS, survey/analytics tools, authoring platforms, and project tracking tools.
• Language proficiency in English and at least one other European language (preference for French).

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Flexible work arrangements.
• Professional development opportunities.
• Inclusive workplace culture.

Company Description

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries run on Guidewire.

We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.