[Hiring] Program & Mobilization Assistant @Generation

Role Description

The Mobilization and Program Assistant will support the execution of learner recruitment and selection processes and deliver assigned operational support activities related to the training of Generation Colombia programs. This is a 6-Months fixed-term hire with possibility of extension based on performance and confirmed funding.

Key Accountabilities & Responsibilities

• Make follow-up calls to applicants to ensure their progress in the process and address any questions regarding their application.
• Respond to both personal and Generation Colombia emails, resolving inquiries directly or escalating them as needed to ensure timely resolution.
• Support the selection of participants, including profile review, coordination, and conducting interviews according to established criteria.
• Document each applicant’s status and progress in an organized and accurate manner using designated platforms and tools.
• Support logistical processes, including the delivery of computers and other resources to selected participants.
• Provide support in the organization and execution of events or informational sessions for potential participants of the program.
• Support the execution of events and information sessions by completing logistical tasks and on-site or virtual support activities for prospective participants.
• Contribute to learner success and program delivery by collaborating with instructors and Generation teams to support technical and employability training activities for Generation Colombia programs.

Qualifications

• 0-2 years of experience in program support, preferably in a nonprofit, start-up, or social enterprise environment.
• Strong communication skills. Demonstrated fluency with Spanish; English will be a plus.
• Experience developing program procedures and resources, with keen attention to detail.
• Entrepreneurial and proactive mindset to deliver against targets and seek opportunities for improvement and growth.
• Results-driven and able to quantify success by developing metrics/analytics.
• Ability to operate independently while also being a team player.
• Belief in Generation’s mission, preferably with experience working with disadvantaged communities.

Application Instructions

Please apply with your English resume, thank you.