Role Description
As
Principal Product Learning Manager
, you will lead the full Product Learning function, including the Product Learning team, the Interactive Delivery Architecture (IDA) team, and the Intellectual Property Engine team. You’ll work closely with colleagues across product, technology, research, and commercial teams to ensure learning is a core driver of product success. You will be accountable for:
-
The Product Learning ecosystem – what we create, how it creates value, and how it supports meaningful behaviour change
-
The Product Learning operating model – how we deliver with quality, clarity, pace, and consistency at scale
This role goes beyond learning design. It’s about building a high‑performing, trusted capability that supports product success, protects intellectual property, enables global scale, and gives senior leaders confidence in the value learning creates.
What You’ll Be Doing:
-
Lead, support, and develop the Product Learning function across three teams: the Product Learning team, our Flagship Accreditation teams (IDA), and the Profile Engine teams
-
Set clear standards, shared expectations, and effective ways of working across teams
-
Deliver a joined‑up learning ecosystem across in‑person, digital, AI‑enabled, and hybrid learning experiences
-
Ensure every learning experience has clear behavioural intent, success criteria, and measurable outcomes
-
Build and continuously improve an operating model that enhances quality, predictability, throughput, and cost transparency—both within your teams and through business partners
-
Align learning with product priorities, adoption goals, go‑to‑market plans, and commercial performance
-
Partner closely with Research to ensure learning remains evidence‑based, credible, and robust
-
Strengthen intellectual property governance, auditability, and thoughtful reuse across the portfolio
-
Use learning data and insight to inform product evolution and investment decisions
-
Communicate clearly and influence effectively with senior stakeholders, ensuring Product Learning vision and modernisation are part of ongoing strategic conversations
Qualifications
-
Experience in product learning strategy, learning experience design, or learning operations
-
Leading and supporting high‑performing teams in complex, fast‑moving environments
-
Designing scalable learning experiences that deliver measurable behavioural impact
-
Creating operating models, standards, and ways of working that improve quality and efficiency
-
Working effectively across product, technology, research, and commercial teams
-
Using data, insight, and evidence to guide decisions and priorities
-
Protecting and evolving intellectual property in a structured, credible way
-
A genuine interest in what makes Insights distinctive in the L&D marketplace
Requirements
-
Curious, open‑minded, and positive about change
-
Clear, calm, and accountable in your approach
-
Thoughtful when making trade‑offs and decisions
-
Comfortable holding high standards while keeping things practical
-
Trusted and credible with senior stakeholders
-
Interested in emerging technology and better, more inclusive ways of working
Benefits
-
37 days holidays
-
Discretionary Annual Bonus
-
Private Medical Insurance/BUPA Menopause Plan
-
Income Protection
-
Pension Plan
-
Health Cash Plan
-
Life Assurance
-
Electric Car Scheme
-
Gym-flex
-
Employee Giving
-
My Advantage – Employee Discounts
-
Critical Illness cover
-
Employee Assistance Program
-
Holiday purchase option
-
Flexible working