[Hiring] Part-Time Customer Education Consultant @Renaissance Learning North America

Role Description

Renaissance Learning is seeking Customer Education Consultants with strong facilitation skills to deliver high-impact, engaging professional learning for Renaissance users. Working closely with Professional Learning leaders, Renaissance Consultants help educators apply learning to practices for lasting growth. Renaissance Consultants are key members of our Customer Education team and are responsible for:

• Facilitating top quality training experiences
• Building positive relationships
• Supporting educators in their implementation of Renaissance solutions, assessment, and data practices
• Contributing to the continuous development of Renaissance professional learning programs

Renaissance Consultants are scheduled on an as-needed basis and are paid an hourly rate, with reimbursement for approved travel and related expenses. Consultants must be available to facilitate professional learning sessions for up to 40 hours per week and be willing to travel up to 75% during peak season (July–October). During the non-peak season (November–June), consultants must be available to facilitate professional learning for up to 20 hours per week. Travel is required for this role.

This part-time role requires consistent availability during scheduled training engagements, which may occur during standard school or business hours.

In this role, you will:

• Learn multiple solutions during the tenure of employment with Renaissance to meet our clients' needs.
• Customize and deliver on-site and/or virtual product training and professional learning that meets client needs and exceeds expectations.
• Differentiating training on the spot when needed to ensure high engagement and meeting learning goals.
• Engage in an internal cycle of reflection, feedback, and development (including observations, client evaluations, and coaching).
• Prepare for training engagements by engaging with Renaissance team members, customizing training materials (within specific parameters), learning about the particular needs and goals of the client, etc.
• Document and submit detailed training notes.
• Present a professional image to customers.
• Learn and follow Renaissance processes for preparing, delivering, and post work facilitation.

Qualifications

• Bachelor’s degree in education or related field
• At least 5 years of professional experience facilitating/delivering professional development
• Prior experience in K-12 education
• Experience with educational technology, familiarity with Renaissance products and solutions
• Experience delivering training across various in-person and virtual modalities, including webinars
• Deep understanding of engaging adult learning principles
• Excellent verbal, written, presentation, and facilitation skills
• Ability to learn and utilize new tools and technologies quickly
• High level of attention to detail
• Proven organizational skills
• High level of collaboration with internal and cross-functional teams
• Ability to manage multiple tasks and prioritize appropriately
• Ability to work independently on tasks, projects, and learning sessions
• Growth mindset and commitment to continuous improvement
• Ability to travel and to arrange lodging and transportation

Benefits

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs