[Hiring] Online Learning Lead @Generation

Role Description

This role will lead the testing, evaluation, implementation, and scaling of AI-enabled learning and instructor-facing tools across Generation's LATAM and Europe regions. The role will be responsible for:

• Identifying high-impact opportunities for AI-enabled learning.
• Establishing pilot hypotheses and success measures.
• Generating evidence on effectiveness.
• Translating successful interventions into scalable learning models.

The role will support the Online Team's broader AI and learning technology agenda, ensuring AI-enabled learning solutions are effectively embedded into learner and instructor experiences and continuously improved through evidence, feedback, and iteration.

Operating at the intersection of curriculum design, learning science, instructional delivery, and applied AI, the role will help shape the evolution of Generation's AI-enabled learning strategy.

The role will also act as a key partner to external AI and learning technology providers, helping identify opportunities for product improvements.

Qualifications

• Minimum 5 years’ experience in online or blended learning design and delivery.
• Minimum 5 years’ experience rolling out digital learning tools across multiple countries.
• 1–2 years’ exposure to AI tools, AI‑enabled workflows, or AI experimentation.
• Fluent English (written and spoken).

Requirements

• Working hours that overlap with CET by at least 4 hours.

Benefits

• Equal opportunity employer encouraging applications from people of all backgrounds.

Key Accountabilities & Responsibilities

• Lead AI Pilots and Learning Innovation
• Lead the testing, evaluation, implementation, and scaling of AI-enabled learning and instructor-facing tools across LATAM and Europe.
• Define pilot hypotheses, success measures, and evidence requirements aligned to Generation’s AI learning priorities.
• Design and execute pilots that generate robust evidence on learner outcomes, instructor effectiveness, learner engagement, and operational efficiency.
• Identify opportunities to reduce reliance on synchronous instruction through the use of AI-enabled learning experiences.
• Translate pilot findings into clear recommendations regarding scaling, iteration, further development, or discontinuation.
• Accelerate AI-Enabled Learning Models
• Explore how AI tools can transform learner and instructor experiences across programmes and geographies.
• Identify moments in the learner journey where AI can appropriately support or augment learning.
• Map learner and instructor journeys to identify opportunities for greater efficiency, engagement, and learning impact.
• Work with country teams to identify programmes, cohorts, and learner populations best suited for AI-supported delivery.
• Ensure local delivery realities, learner needs, and operational constraints are incorporated into solution design.
• Shape Product Evolution and Vendor Partnerships
• Act as a key partner to AI and learning technology vendors throughout piloting, implementation, and scale.
• Gather and synthesize learner, instructor, and country feedback to identify opportunities for product enhancements.
• Influence vendor roadmaps by advocating for improvements aligned with Generation’s learning model.
• Partner with the Learning Technology & AI Innovation Lead to identify opportunities for future pilots.
• Canvas and Learning Technology Leadership
• Lead the effective adoption, implementation, and continuous improvement of Canvas and related learning technologies across LATAM and Europe.
• Partner with country teams to ensure learning technologies are embedded effectively.
• Support the implementation and adoption of new learning technologies and AI-enabled tools.
• Identify opportunities to improve learner and instructor experiences through effective use of Canvas.
• Evidence, Measurement and Regional Leadership
• Define and monitor key measures of success, including learner outcomes and AI adoption.
• Support the collection and analysis of pilot evidence.
• Communicate findings and recommendations clearly to senior stakeholders.
• Manage the regional AI Pilots Delivery Manager, providing direction and support.