[Hiring] On-site Technical Trainer @Leidos

Role Description

The On-site Technical Trainer is responsible for designing, developing, and delivering engaging training programs that enable adult learners to effectively use and support technical systems.

• Combines expertise in instructional design, content development, and virtual facilitation to create scalable, high-impact learning solutions.
• Partners with technical teams and stakeholders to translate complex system functionality into clear, user-friendly training experiences that drive adoption, proficiency, and performance.
• Tracks all program personnel certifications to ensure annual certification requirements are met and that staff maintain comprehensive and current knowledge within their respective disciplines.
• Documents, retains, and tracks required staff training and ensures compliance with established training frequency requirements.

Qualifications

• Bachelor’s degree from an accredited college or university in Adult Education, Human Resources Training and Development, or a related field.
• Minimum of five years of experience developing, leading, and implementing training programs for technological systems supporting call center operations.
• Strong knowledge of call center technologies and operational workflows.
• Strong written and verbal communication skills.
• Strong customer service skills and knowledge of call center operations.
• Proven proficiency in technology platforms and electronic learning systems, as well as Microsoft Office applications including Word, Outlook, and Excel.
• Strong organizational, analytical, and instructional design skills.
• U.S. citizenship and fluency in English required.
• Ability to successfully pass criminal history, fingerprint background checks, and credential verification required.
• Proficient in navigating electronic systems, computer programs, and virtual service platforms.

Requirements

• This position requires a separate, quiet, private, confidential space to work from, as well as having access to your own reliable high-speed internet hard wired to your home (coax or fiber from the Internet Service Provider (ISP) to your home) when working remote.
• Using a hot spot from a mobile device (tethering) or wireless ISP is not acceptable.

Benefits

• If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it.
• We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail.
• Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting

April 3, 2026

Pay Range

Pay Range $65,650.00 - $118,675.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.