[Hiring] Mission Trainer @Axon

Role Description

As a Mission Trainer, you will facilitate comprehensive instruction for clients, create engaging educational assets, and enable seamless technology rollouts across cloud software and hardware solutions. In this role, you’ll partner with public safety leaders, technical teams, and cross-functional partners to drive platform adoption, deepen organizational alignment, and deliver critical insights to inform future enhancements. This remote position involves roughly 75% travel, providing opportunities to build expertise while directly supporting our overarching mission.

What You’ll Do

• Conduct “train-the-trainer” sessions for agency trainers.
• Create and maintain training documentation.
• Develop and execute detailed training plans for customers.
• Facilitate user acceptance training for software and hardware deployments.
• Collect and document feature requests and issues from customers.
• Provide actionable feedback to sales and product management teams.
• Collaborate with Chiefs of Police, Command Staff, Sheriffs, Directors of IT, and program managers pre- and post-sale.
• Perform additional tasks as assigned to support successful project execution.

Qualifications

• Proven experience in training delivery, training program creation, project planning, and project management.
• Familiarity with curriculum development.
• Preferred background in law enforcement, ideally as a trainer.
• AI experience is preferred.
• Experience deploying programs that align with policies and technology, ideally Axon products.
• Presentation and Training Skills: Ability to confidently train diverse audiences.
• Project management experience.
• Required technical, analytical, and like-skills.

Benefits

• Competitive salary and 401k with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, Dental, Vision plans.
• Fitness Programs.
• Emotional & Mental Wellness support.
• Learning & Development programs.
• Employee Resource Groups (ERGs).
• And yes, we have snacks in our offices.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.

If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].