[Hiring] Manager, Scientific Writing Quality and Training @Cactus Communications Services Pte. Ltd.

Role Description

This role involves leading the training and development of new writers transitioning into medical communications.

• Train and prepare new writers with no prior medical communications experience through an intensive onboarding program.
• Help trainees understand client needs and expectations from agency medical writers.
• Review and provide detailed feedback on writing different types of publications and/or medcomms deliverables.
• Ensure timely completion of the onboarding training program while meeting training benchmarks.
• Drive ongoing skill development for the writing team based on feedback and evolving industry needs.
• Translate client feedback to training requirements.
• Plan and execute annual training plans based on needs assessments.
• Develop new training modules or refresh existing content.
• Equip the team to handle new project types.
• Train new reviewers and quality managers.
• Develop training content and deliver webinars for pharma medical affairs teams and sales force.
• Support career progression plans through skill building.
• Support client stakeholders in driving quality management activities and programs.

Qualifications

• MD/PhD or similar advanced degree; ISMPP CMPPTM certification or willingness to undergo certification.
• At least 5+ years of core medical writing experience in a pharmaceutical company or a medical communications agency.
• Demonstrated experience and strong interest in training and coaching trainee scientific writers.
• Entrepreneurial mindset to identify and address evolving people development needs.
• Ability to use a mix of nurturing feedback and hard metrics to drive training outcomes.
• Reviewing expertise across therapy areas and document types.
• Strong editorial skills with a keen eye for detail and exceptional time management skills.
• Excellent spoken and written English.
• Very strong quality focus in all aspects of work; experience with managing team quality is a bonus.
• Deep understanding of all aspects of medical communications and current industry developments.
• Experience in developing training curricula, instructional design, or e-learning content is an advantage.
• Ability to work effectively with cross-culture teams across different time zones.

Requirements

• Legal authorization to work in the country where this role is advertised.
• Initial screening by a recruiter, followed by two rounds of interviews with the hiring manager and peers, an assessment, and HR interview rounds.

Equal Opportunity

Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed.

• We celebrate the uniqueness of our team members and prohibit discrimination of any kind.

Accelerating from Anywhere

• Taking ownership of your work with minimal supervision.
• Documenting work to ensure everyone is on the same page.
• Maturity to choose between synchronous and asynchronous collaboration.
• Effectively collaborating with colleagues across different time zones.