[Hiring] Manager, Resource & Training @Amnesty International USA

Role Description

The Manager, Resource and Training (“Manager”) works to build, strengthen and support Amnesty International USA's Youth and Student Program (Y&SP). The Youth and Student Program provides young people with the opportunity to engage in human rights education, advocacy and organizing in their communities across the United States.

This role is a union position and covered by the Collective Bargaining Agreement with the Communication Workers of America (CWA), Local 1180.

Essential Responsibilities

• Student Group Resource Development:
  • Create, update, and curate youth-appropriate and diverse resources for high school and college level student groups and faculty advisors, including 1-pagers, toolkits, action guides, online tools, and interactive materials.
  • Update and maintain online activism toolboxes to ensure they are current, engaging, and relevant.
  • Develop, update, and audit Y&SP resources based on collaboration and consultation with youth leaders, educators, and staff.
• Peer Trainer Program - Training and Support:
  • Support volunteer youth Peer Trainers in the creation, preparation, and run-throughs of live trainings for AIUSA student groups, including support with slide decks and other relevant materials.
  • Create and update Facilitation Guides for each Peer Trainer live training and on-demand micro sessions.
  • Provide specific and actionable feedback and coaching for Peer Trainers on facilitation skills, delivery, and content accuracy.
  • Track student group participation and other metrics to inform future training development.
• Collaboration and Partnerships:
  • Collaborate with relevant stakeholders across the organization to support the successful implementation of training and resources for AIUSA student groups and faculty advisors.
  • Participate in shared responsibility and collaboration with the volunteer and internal and external constituents.
• Other duties as assigned.

Qualifications

• Specialized skill in developing content tailored to youth audiences, ensuring all digital and physical resources meet accessibility standards.
• Ability to mentor and support youth-led spaces, fostering youth empowerment and leadership.
• Understanding of learning theories, pedagogical principles, and instructional design models.
• Ability to design comprehensive facilitation guides for both live and on-demand formats, ensuring clear learning objectives and engagement strategies.
• Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.
• Proven ability to build trust, cross-functional communication, and effective partnerships across all constituent groups.
• Proven ability to manage day-to-day program activities, allocate resources, and prioritize initiatives to achieve program goals.
• Coaching and development skills with proven ability to mentor youth leaders, provide constructive feedback, and support skill-building.
• Change management capabilities to adapt program strategies based on evolving youth engagement needs and organizational priorities.
• Excellent communicator with strong written, verbal, and presentation skills.
• Excellent team and project management skills.
• Ability to embed inclusion, diversity, equity, and accessibility (IDEA) best practices into both strategy and operations.

Requirements

• BA/BS and at least 7 years relevant experience or MA/MS and 5 years relevant experience and/or sufficient relevant work experience.
• Prior experience working with youth, including high school and college-aged required.
• Proficient in creating and producing educational and/or activism content across various media—including print (toolkits, one-pagers), visual media, audio, and video—and applying these via in-person, blended, or virtual, interactive platforms.
• Experience designing and implementing multi-modal training workshops tailored to diverse learning styles, including active learning (simulation, discussion) vs. passive learning (reading, viewing) techniques.
• Experience managing relationships with diverse audiences of grassroots activists, partners, and members of the broader human rights ecosystem.
• Experience working in a grassroots, volunteer, and/or member-based organization with shared leadership principles.

Benefits

• Must be able to attend a youth leadership training in San Francisco, California from 6/24/26-6/28/26.
• Ability to occasionally travel required, e.g., staff retreats, member trainings/convenings, annual and regional AIUSA conferences.
• Some weeknight and weekend work may be required (e.g., member meetings).

Company Description

Amnesty International USA (AIUSA) is the global organization’s presence in the United States. We engage people in the U.S. to fight injustice all around the world, while we also work to protect people’s human rights here in the U.S. Amnesty International USA has more than one million members and activists in all 50 states, who are part of a larger global movement of 10 million people in 150 countries.

Our members are experts on specific human rights issues, regions of the world, or advocacy issues, and they serve as volunteer leaders. Others are volunteer leaders of member groups in cities, universities, states, or regions of the country. We are a democratically governed, grassroots membership organization, which means that our members vote on key policy issues and elect our Board of Directors.

Amnesty International USA’s elected Board members, staff, and members work together to lead the organization.