[Hiring] Manager, Instructional Design @Isc2

Role Description

The Manager, Instructional Design leads a team responsible for creating high‑quality learning experiences across the education portfolio. This role translates curriculum architecture and assessment strategies into effective, learner‑centered instructional experiences. The Manager oversees the execution and production of learning solutions, ensuring they meet organizational standards for quality, accessibility, and inclusion. The position works closely with Curriculum Architecture, Learning Assessment & Evaluation, and cross‑functional partners to deliver consistent, scalable, and data‑informed learning experiences.

This position is not available to residents of California.

Responsibilities

• Manage the design and development of instructor-led and self-paced learning experiences for our Certification Education and Continuing Education programs.
• Translate curriculum blueprints, modular structures, and competency frameworks into detailed learning materials, storyboards, and assessments.
• Develop instructional materials that reflect strong learning science and accessibility best practices.
• Ensure design alignment with assessment strategies and evaluation frameworks.
• Ensure high‑quality multimedia and interactive learning assets by supervising development work completed by instructional designers.
• Manage project plans, development timelines, and production cycles in alignment with LD&D operational roadmaps.
• Allocate resources and manage workload distribution across the Instructional Design team to ensure predictable throughput.
• Identify risks early and implement mitigation strategies to avoid delays or quality issues.
• Partner with the Sr. Manager, LD&D to ensure smooth execution of portfolio priorities.
• Maintain transparent communication across cross-functional partners including Content Development, Learning Technology, PD Operations, and external SMEs.
• Ensure all instructional materials meet ISC2 quality standards, accessibility requirements, and DEI expectations.
• Conduct internal design reviews, usability checks, and content audits.
• Integrate evaluation findings, item performance data, learner feedback, and SME input to refine course content.
• Maintain consistency across the portfolio through templates, style guides, and documented workflows.
• Work collaboratively with Curriculum Architecture to ensure instructional deliverables accurately reflect defined scope, sequence, and modular structures.
• Partner with Learning Assessment & Evaluation to incorporate high-quality assessments that align with learning objectives.
• Provide subject matter experts with guidance on instructional design methodology.
• Support Learning Technology in packaging, testing, and delivering learning in D2L and OBRIZUM.
• Coach and mentor staff to build design capability, technical proficiency, and learning science expertise.
• Promote a culture of innovation, accountability, and continuous improvement.
• Miscellaneous duties as assigned.

Behavioral Competencies

• Ability to demonstrate and support the organization’s 5 core values – Integrity, Advocacy, Commitment, Inclusion, and Excellence.
• Ability to coach, influence, and develop high-performing teams.
• Proven ability to collaborate with technical SMEs and cross-functional teams in fast-paced environments.
• Ability to collaborate effectively with Architecture, Assessment, Content Development, Learning Technology, and other functions across the Professional Development Team and relevant organization‑wide partners.
• Demonstrated ability to introduce improved methods, tools, and design approaches.

Management Responsibility

• Manages, mentors, and develops a multidisciplinary team of learning designers.
• Builds a high-performing, collaborative team culture rooted in innovation and accountability.
• Identifies skill gaps and leads upskilling initiatives.
• Coaches team members in experimentation and scaling proven solutions.
• Ensures engagement, development, and sustained capability.

Qualifications

• Advanced skill in designing multimodal learning experiences.
• Strong written and verbal communication skills, especially for complex technical subjects.
• Strong project planning, workflow optimization, and organizational skills.
• Strong understanding of adult learning theory, instructional design models, modern learning science, and accessibility requirements.
• Familiarity with learning assessment strategies, evaluation methods, and data-driven decision-making.
• Proficiency with Learning platforms (D2L preferred), authoring tools, and digital learning ecosystems.

Education and Work Experience

• Bachelor’s degree in Instructional Design, Education, Curriculum & Instruction, Learning Science, or related field.
• 7+ years of experience in instructional design, curriculum development, or adult education.
• 5+ years of experience supervising or mentoring instructional design teams.
• Experience designing learning for multiple modalities (ILT, VILT, self-paced, blended).

Physical and Mental Demands

• Work extended hours or overtime, when necessary.
• Remain in a stationary position, often standing or sitting, for prolonged periods.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.
• Up to 10% travel may be required.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.