Role Description
We are seeking experienced leaders to join our growing Learning Transformation Practice at Senior Principal level. You will play a pivotal role in shaping, selling, and delivering large-scale learning transformation programmes that help global organisations future-proof their workforce.
As a Senior Principal, you’ll combine strategic advisory, commercial acumen, and delivery excellence to lead complex, multi-tower engagements that transform how enterprises learn, reskill, and perform.
Key responsibilities include:
-
Sales & Growth Leadership
-
Lead end-to-end pursuit and sales cycles for large, complex learning transformation deals.
-
Shape solution blueprints, proposals, and client narratives that position Infosys as a trusted learning transformation partner.
-
Build relationships with Learning and Talent client stakeholders, and business leaders to identify opportunities for learning innovation and managed growth.
-
Collaborate across Infosys Consulting, Infosys Ltd, and BPM to integrate learning into broader technology, HR, and business transformation programmes.
-
Contribute to market visibility through thought leadership and GTM collateral and campaigns.
-
Programme Delivery & Leadership
-
Oversee design and delivery of complex learning programmes, ensuring high standards of quality, timeliness, and measurable impact.
-
Act as the executive sponsor and escalation point for delivery teams, ensuring client satisfaction and programme success.
-
Lead globally distributed teams, leveraging offshore delivery and vendor partnerships effectively.
-
Drive governance, risk management, and continuous improvement across delivery portfolios.
-
Manage, lead design and development capability when operating at scale production.
-
Strategy & Innovation
-
Bring a forward-looking perspective on learning and skills transformation—AI in learning, data-driven skills intelligence, and the shift toward Learning-as-a-Service.
-
Develop thought leadership and frameworks that strengthen Infosys’ market presence and value proposition.
-
Build and nurture partnerships across the learning technology ecosystem (LXPs, LMS, Skills Intelligence vendors etc.).
-
People and Practice Management
-
Seeks to give team members stretching opportunities while providing support and ensuring quality and operational excellence.
-
Lead collaborative sessions to help drive innovation and foster a culture of learning in the team.
-
Define, implement and manage best practice development processes that enable the team to deliver high quality, scalable solutions.
-
Encourages development of team members through formal and informal coaching.
-
Gives authentic and constructive feedback.
-
Reinforces our values, through day-to-day behaviour and change disrespectful behaviour.
-
Acts as a team player, with an ability to integrate with new teams quickly.
Qualifications
-
10–15+ years of experience in Learning, Talent, or Workforce Transformation, ideally within consulting or large-scale enterprise transformation environments.
-
Proven ability to sell and lead multi-million-dollar learning transformation programmes from strategy through to delivery.
-
Deep understanding of modern learning ecosystems, digital learning platforms, and global content supply chains.
-
Demonstrated experience leading large, cross-functional, and global teams within matrixed and multi-vendor environments.
-
Strong executive presence and influencing skills, able to engage credibly with C-suite stakeholders and shape strategic dialogue.
-
High commercial acumen with the ability to translate business strategy and transformation goals into measurable learning outcomes.
-
Strong personal impact, resilience, and gravitas, with the ability to influence and persuade clients and stakeholders to support major change and key decisions.
-
Pragmatic and solution-oriented—able to tackle complex problems and deliver insightful, practical, and sustainable solutions.
-
Excellent attention to detail and a relentless drive for quality and excellence in all deliverables.
-
Skilled in facilitating collaboration and motivating teams to achieve high performance and shared success.
-
Effective in identifying and managing risks and issues during client engagements to ensure successful outcomes.
-
Confident operating both independently and collaboratively within fast-paced, ambiguous environments.
-
Strong prioritisation and organisational skills, able to manage multiple priorities and deadlines in a professional services context.
-
Have a broad business skill set including stakeholder management, problem-solving, and resilience.
-
Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences.
-
Written and verbal communication skills in German or French.
-
Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency).
Requirements
-
Proven experience in selling and delivering large-scale learning consultancy and transformation engagements, ideally within a consulting, advisory, or learning services organisation.
-
A strong understanding of client buying cycles, deal shaping, and solution development for learning transformation, managed services, or workforce upskilling programmes.
-
A primary degree and/or postgraduate qualification in a relevant field such as learning design, education, digital pedagogy, product design, or digital development.
-
Experience working within or alongside a digital learning products or services organisation, with exposure to emerging learning technologies and innovation.
-
A passion for shaping the future of learning through AI, data, and human-centred design approaches.
Benefits
-
Industry-leading compensation and benefits.
-
Top training and development opportunities to grow your career and achieve personal goals.