[Hiring] Learning Specialist @United Biosource Corporation

Role Description

The Learning Specialist role will focus in several critical areas:

• Designing and creating content (Facilitator Guides, Participant Workbooks, Job Aids, Exercises, Coaching Guides, blended learning solutions, and e-learning modules).
• Designing and creating knowledge resources that are effective for front line staff utilization.
• Facilitating training sessions (in classroom and virtually) from on-boarding to continued development to refresher training.
• Providing consultation through the assessment, evaluation, and development of both existing and new training programs and materials.
• Delivering internal business unit training materials to ensure all teams/programs have consistent foundational learnings.

Specific job duties include:

• On-boarding employees and contingent workers to ensure they meet customer expectations and enterprise goals.
• Developing and delivering standardized system and process training via classroom/virtual methods.
• Consulting with program participants and management to evaluate impact of training programs.
• Responding to specific training requests by leadership team or quality in a timely manner.
• Maintaining and updating training program and materials to reflect updated systems or processes.
• Delivering customized program training via classroom or other methods.
• Administering practical exercises to evaluate trainee’s comprehension.
• Ensuring all training records are documented and maintained.
• Researching, authoring, publishing, and maintaining Process and other related documents in compliance with established content standards.
• Collaborating with various departments and related groups to document procedures and related content.
• Building and maintaining effective partnerships with internal and external clients.
• Working collaboratively with internal clients and IT on system builds and other data points.
• Maintaining awareness of new developments in training and instructional design.
• Solving complex problems and representing the organization in providing solutions to difficult technical issues.
• Actively participating in in-person and virtual meetings/events (internal and external).

Qualifications

• Bachelor’s degree in business, training or related field or equivalent work experience.
• 3-5 years relevant experience or Master’s degree; operations or business environment experience.
• Certification in facilitation, adult learning, project management experience preferred.
• Ability to motivate employees and provide thought leadership.
• Demonstrated ability to meet multiple deadlines and manage heavy workload.
• Strong organizational skills, detail oriented and ability to multi-task.
• Strong focus on Patient & Client Satisfaction.
• Excellent presentation, facilitation and communication (verbal and written) skills.
• Proficient knowledge of Microsoft package, particularly on Word, Excel and PowerPoint.
• Understanding of adult learning principles and techniques.
• Excellent internal and external customer service skills.
• Experience with e-learning authoring tools, HTML expert, knowledge management tools preferred.
• Able to problem solve and think analytically.

Requirements

• Ability to travel as needed.
• Strong project management skills.
• Ability to identify customized strategies and tactics for success in training delivery.

Benefits

• Remote opportunities.
• Competitive salaries.
• Growth opportunities for promotion.
• 401K with company match.
• Tuition reimbursement (after 90 days of employment).
• Flexible work environment.
• Discretionary PTO (Paid Time Off).
• Paid Holidays.
• Employee assistance programs.
• Medical, Dental, and vision coverage.
• HSA/FSA.
• Telemedicine (Virtual doctor appointments).
• Wellness program.
• Adoption assistance.
• Short term disability (after 90 days of employment).
• Long term disability.
• Life insurance.
• Discount programs.