[Hiring] Learning Operations Manager @Matrix Medical Network

Role Description

The Learning Operations Manager plays a critical role in enabling scalable, high-impact workforce capability initiatives. This role owns the operational infrastructure for Learning and Talent Development (L&TD), including:

• Intake and prioritization
• Program coordination
• Learning technology governance
• Vendor management
• Analytics

By establishing clear processes, standards and visibility across the L&TD portfolio, this role ensures learning initiatives are aligned to business priorities, executed consistently and positioned to scale with organizational growth.

The Learning Operations Manager partners closely with Clinical Education, Talent Management and Instructional Design to support enterprise initiatives such as:

• Technology rollouts
• Clinical workflow changes
• Compliance programs
• Leadership development

This role enables L&TD leaders to focus on capability building while ensuring programs are operationally ready, measurable and effective.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development or related field
• 5+ years of experience in learning operations, learning and development or program management
• Demonstrated experience managing learning systems, program coordination and operational processes
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
• Experience working with learning technologies, LMS platforms and vendor management
• Strong analytical skills with the ability to interpret data and provide actionable insights
• Excellent communication and stakeholder management skills with the ability to influence across functions

Requirements

• Type: Full Time Salaried
• Compensation: $92,000-$138,000; 10% Bonus
• Location: Fully Remote, must be in the United States
• Hours: Full Time Days

Benefits

• Medical, Dental, Vision
• Paid time off
• Paid holidays
• 401K with company matching
• Voluntary life insurance
• Short term disability
• Long term disability
• Employee assistance program
• Health savings account
• Flexible spending accounts
• Additional voluntary benefits available