[Hiring] Learning Architect @Kinaxis Inc.

Role Description

This role sits within a newly formed global team responsible for evolving the Kinaxis deployment methodology for Professional Services and redefining how we deploy to customers. This position will contribute to developing the people upskilling journey within our methodology and embedding customer enablement across all other aspects of our future state methodology. You will also design, develop, and deliver blended learning offerings that equip Professional Services employees with the knowledge and skills to adopt, apply, and embed the new methodology. To be effective in this role, you will need to combine expertise in technology-driven business transformations, change management, and Maestro deployment projects with a strong foundation in training theory and practice. The ability to bring creative and innovative thinking to complex capability-building challenges is a must.

• Develop deep knowledge of the future-state methodology foundations, Maestro deployments, current Kinaxis applications and training techniques to ensure enablement strategies remain relevant as the methodology and business evolve.
• Drive and own the definition of the ‘People Upskilling’ journey within the PS methodology, by designing a flexible approach to delivering customer enablement that supports go-live readiness, post-go-live adoption and accounts for success across a diverse customer base.
• Partner with the Custom Learning team and Delivery roles in Professional Services to co-develop, pilot and iterate the training offerings and materials required to underpin the new People Upskilling journey.
• Collaborate with the Methodology team members to embed customer upskilling considerations across all methodology journeys.
• Work closely with immediate colleagues, including the Senior Change Manager, to understand change impact on internal roles, including the skills, knowledge and behaviors needed to adopt the new methodology.
• Architect methodology enablement for PS employees by analyzing role‑based learning needs and designing comprehensive learning strategies that drive successful methodology adoption across a global organization of ~600 employees.
• Design and deliver blended learning experiences (e-learning, virtual instructor-led, and in-person) that are engaging, inclusive and aligned to Kinaxis’ Training & Enablement standards to ensure a consistent employee experience.
• Develop assessment criteria, certifications, and success metrics to validate employee knowledge and skill acquisition, measure learning effectiveness, and demonstrate return on investment.

Qualifications

• Bachelor’s degree in Education, Computer Science, Supply Chain Management, or related discipline.
• 5-7 years of related experience in developing learning programs.
• Expertise in adult learning theories and instructional design models.
• Experience of deploying Maestro or other software to customers to support technology-enabled business transformation.
• Ability to create and deliver high-quality technical learning programs, including curriculum design and enablement initiatives.
• Strong analytical skills with experience in dashboards, scorecards, and learning analytics.
• Ability to identify emerging trends such as AI and integrate them into learning programs.
• Self-starter who shows initiative in their work and learning and can excel in a fast-paced environment.
• Experience collaborating with and delivering training to global, cross-functional teams.
• Strong communication skills with the ability to simplify complex concepts, engage stakeholders, and drive knowledge adoption.
• Fluency in English; additional languages are a plus.

Benefits

• Flexible vacation and Kinaxis Days (company-wide days off)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons