Role Description
As a Learning and Development Specialist, you are responsible for delivering and developing courses and materials to support the learning needs of Talkiatry’s diverse workforce. In this role you will have the unique opportunity to partner across the organization to develop and deliver courses that are engaging and effective. Your work will help us build and enact our learning offerings that help improve the efficiency of the organization and care delivery. Your desired result is to ensure colleagues have the knowledge and tools to succeed, realize their potential and the organization has the capabilities to support its rapid growth.
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Facilitate ongoing new clinician orientation sessions for new Psychiatrists, Nurse Practitioners, and Therapists joining Talkiatry’s growing team of clinicians.
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Develop content for live, facilitator-led educational experiences and eLearning modules for corporate and clinical populations.
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Assist with the implementation of corporate and clinical cohort experiences, focused on leadership development and equity, diversity, inclusion, and belonging.
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Collaborate across Talkiatry’s corporate and clinical populations to develop additional learning and developmental materials as needed.
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Contribute to L&D team development and strategy.
Qualifications
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Engaging teacher with an understanding of how adults learn and the ability to adjust delivery to audience learning needs.
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Excellent communicator, able to communicate effectively with individuals from various educational backgrounds.
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Superior listening and collaboration skills, seeking to understand and collaborate with functional and executive leaders.
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Excellent follow-through, always delivering on commitments and promises.
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High integrity, representing Talkiatry’s mission, vision, and values with enthusiasm.
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Intellectually curious, staying abreast of best operational practices for outpatient practices, clinical psychiatry, patient experience, revenue cycle, and value-based care.
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Comfort with change, managing change and seeing opportunities to create.
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Takes initiative, proactively gaining support for ideas and acting independently to bring them to life.
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Passionate about diversity, equity, inclusion, and belonging, seeking to develop inclusive programming.
Requirements
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Two years experience delivering and developing courses for adult learners in a professional setting.
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Proficiency in Microsoft applications and virtual collaboration tools.
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Experience using and managing content within a learning management system (LMS).
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Experience working with instructional design software to create dynamic learning experiences.
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Familiarity with an electronic health record is a plus, but not required.
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Exceptional customer service skills, exuding positivity and problem-solving skills.
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Bachelor's Degree required.
Benefits
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Top-notch team: a diverse, experienced group motivated to make a difference in mental health care.
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Collaborative environment: be part of building something from the ground up at a fast-paced startup.
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Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
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Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands.
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It all comes back to care: we’re a mental health company, and we put our team’s well-being first.