[Hiring] Learning and Development Manager 2 @Bayer

Role Description

The Learning Consultant will oversee the development and deployment of learning strategies, content and application tools for new hires and tenured customer-facing representatives across North America, in close collaboration with the Product Squads and Customer AGMs. He / she will be responsible to develop and deliver a comprehensive strategic training plan and learning journey for Customer Squads overall and individually according to role and customer need; he / she will design, facilitate and measure knowledge and will be accountable for the results of the training plan.

The Learning and Development Manager 2, US Radiology will architect the evolution of training strategy and deployment to support our business transformation toward elevated co-creation and joint solution development, new data, software and consultancy-oriented solutions, and increased focus on segmented offerings. In close collaboration with the Dynamic Squad Lead and the Customer AGMs, he / she will also oversee the continued deployment and consistent application of the Competency Model to relevant stakeholders within the Customer Squads.

Your Tasks and Responsibilities

• Operating in a lead capacity, and mentoring/coaching other members of the organization
• Developing and delivering comprehensive strategic training plan and learning journeys for the Customer Squads, inclusive of training for new hires and tenured customer-facing representatives
• Architect the evolution of training strategy and deployment to support business transformation
• Driving the continued deployment and consistent application of the Competency Model
• Act as the subject matter expert for instructional design, development and delivery of training
• Designing, facilitating and measuring knowledge and competencies for deployed training
• Providing recommendations to existing training curriculum to include specific, measurable learning objectives and outcomes
• Leading program curriculum and development for launch products and pilot programs
• Coaching individual customer-facing Squad members on areas for improvement
• Conducting field rides to observe customer-facing Squad members and collaborate with Squad AGMs

Qualifications

• Bachelor's Degree in business, marketing, or relevant discipline with applicable adult learning / sales training experience
• Demonstrated knowledge of Bayer’s Radiology business
• Effective coaching skills
• Subject Matter Expert in understanding of clinical workflow and Radiology ecosystem
• Ability to work under pressure to meet short timeframes
• Strong Leadership, financial competencies and business acumen
• Excellent communication and presentation skills
• Good analytical, product promotion, customer relationship management skills
• Strong project management experience
• Demonstrated experience in managing and developing high-performing teams

Requirements

• 8+ years of sales, strategic account management or customer relationship management skills preferred
• Strong understanding of Bayer’s Strategic Account Management competency model preferred

Benefits

• Salary range: $125,000 to $187,500
• Additional compensation may include a bonus or commission
• Health care, vision, dental, retirement, PTO, sick leave, etc.