Role Description
The Learning and Development (L&D) Content Specialist transforms complex information into clear, engaging educational resources that support the professional development of REALTORS®, brokers, association staff, and other real estate professionals across Canada. This role works collaboratively with subject matter experts, instructional designers, and internal and external stakeholders.
Qualifications
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A college or university degree in a related discipline or equivalent experience.
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5 or more years of experience in developing, writing, editing, or managing learning content or educational programs for adult learners.
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Experience planning, developing, implementing, evaluating, and continuously improving adult learning programs and educational resources.
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Exceptional writing skills, with the ability to create concise, creative, accessible, and effective instructional content.
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Strong research and analytical skills, with the ability to synthesize information from multiple sources into clear, learner-focused educational content.
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Ability to interpret complex policies, standards, and regulatory requirements and translate them into learner-friendly educational resources.
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Experience using eLearning authoring tools (such as Articulate 360) and collaborating with instructional designers to develop digital learning experiences.
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Knowledge of content management systems, preferably SharePoint.
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Ability to incorporate stakeholder feedback while maintaining content quality, clarity, and consistency.
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Strong project and time management skills, with the ability to manage multiple priorities, adapt to change, and meet competing deadlines.
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Strong interpersonal, communication, collaboration, and facilitation skills.
Requirements
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Conduct research to fill content gaps, verify information, understand audience needs, and support evidence-informed learning design.
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Apply adult learning principles to create practical, learner-centred content, including case studies, scenarios, reflection questions, knowledge checks, and activities.
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Manage assigned content projects by developing timelines, tracking deliverables, coordinating feedback, applying revisions, and providing status updates.
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Create and maintain standardized templates, writing guidelines, review processes, and content development tools to support consistency across L&D programs.
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Work collaboratively with the L&D content team, as well as the LMS team, subject matter experts, internal stakeholders, and external vendors.
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Partner with Marketing, Communications, Translation, and other internal teams to support learner communications, program updates, promotional content, and member-facing resources.
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Provide support for program implementation, and other L&D projects as required.
Benefits
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Salary Range: $80,000-$87,000 Annually
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12-month Contract
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Ability to travel occasionally, as required.