[Hiring] Knowledge Resource Specialist Senior @Modern Technology Solutions Inc

Role Description

The Knowledge Resource Specialist has a pivotal role within the PPMCOE, responsible for designing, delivering, and maintaining training programs and supporting knowledge resources to enhance project management capabilities across the MTSI enterprise. This role supports over 100 projects by equipping project and program management teams in the three operational divisions with the skills, tools, and resources needed to execute projects effectively:

• Develops, manages, and maintains the PPM related and PPM-intersecting courses and curriculums, the delivery of on-demand and live courses and the management of PPM professional development plan templates.
• Interfaces with Infrastructure Teams and Operational division personnel to create and coordinate knowledge content.
• Facilitates knowledge sharing and maintains a centralized repository of project management best practices, ensuring alignment with the PPMCOE’s standards and the company’s strategic objectives.
• Organizes MTSI internal PPM related events such as the Program Management Conference.
• Works with other MTSI training professionals in Engineering and Human Resources on standards of delivery, templates, branding and tools. Enlists support from those resources in support of PPM training development, LMS configuration and execution.

As a member of the PPMCOE they serve as the lead for instructional related deliverables, maintenance of standing curriculum, identification of instructional backlog items and knowledge resource gaps as new capabilities and methods evolve. Coordinates live instructional delivery and with the PPM-Community of Practice.

Qualifications

• Bachelor’s degree in business administration, Project Management, Organizational Development, or a related field. A master’s degree or PMP certification is a plus.
• 5+ years of experience in project management, training facilitation, or knowledge management, preferably in a mid-to-large organization.
• Experience designing and delivering training programs, ideally in project management or technical disciplines.
• Familiarity with project management methodologies (e.g., Agile, Waterfall, PMI standards) and tools (e.g., Microsoft Project, Jira, Smartsheet).

Requirements

• Strong facilitation and presentation skills, with the ability to engage diverse audiences across divisions.
• Excellent organizational and communication skills to manage content and coordinate with decentralized teams.
• Proficiency in knowledge management platforms (e.g., SharePoint, Confluence) and learning management systems (Gateway/Cornerstone).
• Proficiency in LMS development environments such as Articulate 360 a plus.
• Ability to analyze training needs and measure program impact using data-driven approaches.

Benefits

• Proactive, collaborative, and adaptable, with a passion for fostering learning and process improvement in a fast-paced environment.

Company Description

Operates within the PPMCOE, collaborating with a lean central team and interacting with project/program managers embedded in business units across three divisions and infrastructure team members.

• May require occasional travel (up to 10%) to corporate sites for training development work sessions, in-person training or workshops.
• Balances independent work (e.g., content creation) with team collaboration (e.g., PPMCOE agile framework, division liaisons, HR instructional designers).