[Hiring] Instructional Designer Services Analyst II @Conduent Business Services, LLC

Role Description

The Instructional Designer Services Analyst II develops web-based, instructor-led, blended instruction, and virtual learning solutions within the client’s technological environment. This role partners with client subject matter experts to translate learning objectives into effective instructional materials and structured learning paths. The ideal candidate can organize content logically for the learner audience while delivering projects on time and within scope.

• Designing web-based, instructor-led, blended, and virtual learning solutions aligned with client learning objectives.
• Receiving learning objectives and source materials from client subject matter experts and translating them into instructional content.
• Organizing content into a logical instructional flow appropriate for the culture and level of expertise of the end-user learner.
• Responding to client design needs including escalations and risk inquiries related to instructional design and subject matter expert issues.
• Revising or redeveloping learning solutions based on client feedback and evolving project requirements.
• Delivering instructional design projects on time and within budget.
• Ensuring learning materials align with instructional design best practices and client expectations.
• Performing other duties as assigned.
• Complying with all company policies and standards.

Qualifications

• Applying instructional design principles to develop effective learning solutions across multiple formats.
• Collaborating with subject matter experts and client stakeholders to gather and translate technical content into learning materials.
• Organizing complex information into clear, structured learning paths.
• Managing multiple projects and timelines while maintaining quality and meeting deadlines.
• Communicating clearly with both technical and non-technical stakeholders.
• Using learning development tools and platforms to design and deliver digital or instructor-led training content.

Benefits

• Comprehensive health and welfare benefits effective from day one.
• Robust retirement savings programs.
• Access to employee discounts on merchandise, services, travel, and more.
• Career growth opportunities within a global organization.
• Award-winning paid training programs.
• Competitive paid time off (PTO) packages.
• A great work environment that values diversity and inclusion.

Company Description

Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them. We foster a truly global culture that supports well-being, values every contribution, and empowers our people to grow both personally and professionally.