[Hiring] Instructional Designer II @Rackspace Technology

Role Description

Rackspace Technology is looking for an Instructional Designer to create engaging, effective, and accessible training solutions. You will collaborate with subject matter experts across teams to build interactive modules, video content, and comprehensive assessments aligned with business objectives.

• Design and develop instructional materials including e-learning, ILT, videos, and assessments.
• Collaborate with subject matter experts to analyze learning gaps and define key objectives.
• Apply adult learning principles to craft interactive elements, multimedia, and simulations.
• Build modules in authoring tools such as Articulate 360 and deploy through learning management systems.
• Ensure content meets accessibility standards and guidelines for diverse audiences.
• Conduct quality assurance reviews for accuracy, usability, and effectiveness.

Qualifications

• Bachelor’s degree in Instructional Design, Education, IT, or equivalent practical experience.
• Demonstrated experience in instructional design and e-learning content creation.
• Hands-on expertise with Articulate 360 (Storyline/Rise) and standard LMS platforms.
• Solid grounding in adult learning theory, media design, and accessibility standards.

Requirements

• Experience in instructional design and e-learning development.
• Experience with e-learning authoring tools—Articulate 360 preferred.
• Experience with learning management systems.
• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.

Benefits

• Compensation range from $61,182.00/year in the lowest geographic market up to $89,733.60/year in the highest geographic market.
• Pay is based on market location and may vary depending on job-related knowledge, skills, and experience.
• Incentive compensation opportunities in the form of annual bonus or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP).

Company Description

Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data, and cyber resilience.

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe.