Role Description
The Instructional Designer is responsible for designing and developing learning solutions for internal teams and external clients. This role supports training related to healthcare technology, business operations, and product adoption.
This is a hands-on role focused on building eLearning and training materials that are clear, practical, and scalable. The Instructional Designer operates in a fast-paced environment, managing multiple projects and adapting to shifting priorities while partnering with stakeholders to deliver effective learning solutions.
Responsibilities
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Design and develop eLearning modules, job aids, presentations, and other training materials for internal teams and external clients.
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Build and maintain courses using Articulate Rise and Storyline; convert instructor-led and existing content into scalable digital learning.
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Translate complex healthcare, operational, and product-related content into clear, learner-friendly training that supports product adoption and user understanding of company solutions.
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Partner with subject matter experts and stakeholders to assess learning needs, define objectives and requirements, and develop and refine training content and curriculum aligned to role-based skills and business needs.
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Manage multiple projects and deadlines in a fast-paced environment with shifting priorities.
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Facilitate live virtual training sessions, including delivery of content and management of Q&A or discussion.
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Support LMS administration, including course uploads, updates, and maintenance; assist in evaluating training effectiveness.
Qualifications
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Bachelorβs degree required.
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2+ years of experience in instructional design and training, preferably in the healthcare and/or SaaS industries.
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Demonstrated ability to develop training materials; portfolio or work samples required (preferably product/software training).
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Proficiency in Articulate Rise and/or Storyline and other eLearning tools.
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Experience with Adobe Illustrator, Canva, and similar design tools.
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Strong proficiency in Microsoft Office, particularly PowerPoint. Microsoft PowerApps is a plus.
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Experience managing content within a Learning Management System (LMS).
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Experience facilitating live or virtual training sessions preferred.
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Basic familiarity with HTML, JSON, or similar technologies is a plus.
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Strong attention to detail, organization, and communication skills.
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Ability to work independently with minimal supervision.
Requirements
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Balances Stakeholders & Manages Conflict.
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Plans and Aligns, Resourcefulness.
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Manages Ambiguity & Complexity.
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Situational Adaptability & Flexibility.
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Strategic Mindset.
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Communicates Effectively.
Benefits
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Competitive salary based on your experience and skills.
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Bonus Potential (based on role and is discretionary).
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401k plans.
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Comprehensive Medical, Dental, and Vision insurance plans.
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Tax-free Dependent Care Account.
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Life insurance, short-term, and long-term disability.
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Excellent PTO policy.
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Great work-life balance environment.
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Strong supportive teams.